Roles mapped to business models

HCL Commerce provides default sets of roles. The Site Administrator must assign specific roles to every organization before assigning users to those roles. An organization can only take on roles that have been assigned to its parent organization.

All roles in HCL Commerce are scoped to an organization. For example, a user plays the Product Manager role for Organization X. In this case, Organization X must support the Product Manager role. In general, an organization must support a role before any user can be assigned that role for that organization. The access control policies could then be setup such that this user can only perform product management operations within the context of Organization X and its sub-organizations.

The default roles that come with HCL Commerce can be grouped into the following categories:

• Technical operations roles
• Marketing roles
• Operational roles
• Customer service roles
• Business relationship roles
• Product management and merchandising roles

Each role is associated with one or more business models. Within, each model, a role can perform a select number of tasks using the HCL Commerce Accelerator, Administration Console, and Organization Administration Console tools.

The following table displays the access that each role has to each of the tools. Before assigning roles to users, ensure that you have the correct information about what access restrictions are applicable to that role.

Notes:

1. The Site Administrator is the only role with access to the Administration Console.