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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Administering
IBM Sales Center for WebSphere Commerce
Today's marketplace includes inbound call centers where Customer Service Representatives (CSRs) manage inquiries from potential customers. The IBM Sales Center for WebSphere Commerce manages stores, customers, organizations, orders, quotes, and payment information. The IBM Sales Center is a rich client interface which is installed on CSRs' systems.
Auto-logon to WebSphere Commerce tools from the Sales Center
You can work with WebSphere Commerce tools from the Sales Center client. This requires launching the WebSphere Commerce tools using the Web browser view built into the Sales Center. When the WebSphere Commerce tool launches you must provide authentication information. To avoid entering the authentication information each time you launch a tool, an auto-logon feature is provided with the Sales Center. This feature uses the existing authentication information of the Sales Center.
Enabling Auto-logon
Before you enable the Auto-logon feature for the Sales Center, you must enable the ActivityToken based sign-on for the WebSphere Commerce Server.

Enabling Auto-logon

Before you enable the Auto-logon feature for the Sales Center, you must enable the ActivityToken based sign-on for the WebSphere Commerce Server.

About this task

Enabling the ActivityToken based sign-on

Locate the following element:


<ActivityTokenBasedSSO
  display="false"
  enabled="false"
  ActivitySSOTokenExpiry="300"
/>