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The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Web server issues
Review this information when you encounter problems with the Web server that is associated with your WebSphere Commerce instance.
Publishing a store takes more time than expected
Publishing a store takes several hours to complete When the operation completes, error logs are created.

Troubleshooting: Publishing a store takes more time than expected

Publishing a store takes several hours to complete When the operation completes, error logs are created.

Problem

When you publish a store, the operation takes longer than anticipated to complete. After the store is published, error logs are created under /WAS_installdir/profiles/demo/logs/ffdc

Solution

When it takes several hours to publish a store it can be an indication of low machine performance or a slow network. Under such circumstances, error logs are printed under /WAS_installdir/profiles/demo/logs/ffdc, but they can be safely ignored.