Enabling tracing and logging for WebSphere Commerce search

You can enable tracing and logging of WebSphere Commerce search features to help debug server-side issues.

Before you begin

Ensure that you have completed the following tasks:

Procedure

You can enable the trace for WebSphere Commerce search features by specifying the following trace string in the WebSphere Application Server administration console.
On the WebSphere Commerce server:
```
com.ibm.commerce.catalog.*=all:com.ibm.commerce.foundation.*=all:com.ibm.commerce.search.*=all
```
On the WebSphere Commerce search server:
```
com.ibm.commerce.foundation.*=all: com.ibm.commerce.rest.*=all: org.apache.solr.*=all: org.apache.wink.*=all: com.ibm.commerce.solr.*=all
```
This trace string enables traces for WebSphere Commerce search that can be used for troubleshooting issues.
If you need more information, you can enable the following additional traces to help troubleshoot issues:
1. For general Solr-side troubleshooting, enable the following traces:
```
org.apache.solr.*=all
org.apache.commons.httpclient.*=all
com.ibm.commerce.solr.*=all
```
2. For web content troubleshooting, enable the following traces:
```
org.apache.droids.*=all
com.ibm.commerce.search.crawler.*=all
```
3. For price index troubleshooting, enable the following traces:
```
com.ibm.commerce.foundation.dataimport.priceindex.*=finest
com.ibm.commerce.price.*=finest
com.ibm.websphere.commerce.WC_ORDER
```
The log file is located in the following directory:
- WAS_installdir/profiles/instance_name/logs/server1
- WAS_userdir/profiles/instance_name/logs/server1
- WCDE_installdir/wasprofiles/logs/server1
Logging properties exist for the search utilities. You can get more logging information by updating the logging level from INFO to FINEST:
```
# Default global logging level, INFO
.level=FINEST
```
```
# Default global logging level, INFO
com.ibm.commerce.level=FINEST
```
For the following utilities and log files:
Setup search index:
- WC_installdir/components/foundation/subcomponents/search/config/logging.properties for the local machine.
- working_dir/search/config/logging.properties for the remote machine.
Search preprocessor:
- WCDE_installdir\workspace\WC\xml\config\dataimport\logging.properties
- WC_installdir/instances/instance_name/xml/config/dataimport/logging.properties
- WC_instance_root/xml/config/dataimport/logging.properties
Search build index:
- WCDE_installdir\workspaces\WC\xml\config\dataimport\buildindex-logging.properties
- WC_installdir/components/foundation/wc.ear/xml/config/dataimport/buildindex-logging.properties
- WC_instance_root/xml/config/dataimport/buildindex-logging.properties
Index prop:
- WCDE_installdir\workspaces\WC\xml\config\dataimport\indexprop-logging.properties
- WC_installdir/components/foundation/wc.ear/xml/config/dataimport/indexprop-logging.properties
- WC_instance_root/xml/config/dataimport/indexprop-logging.properties
Search migration:
- WCDE_installdir\components\foundation\subcomponents\search\config\migrate-solr-search-logging.properties
- WC_eardir\components\foundation\subcomponents\search\config\migrate-solr-search-logging.properties
Search facet migration:
- WCDE_installdir\components\foundation\subcomponents\search\config\migrate-facet-logging.properties
- WC_eardir\components\foundation\subcomponents\search\config\migrate-facet-logging.properties
Search replication configuration:
- WCDE_installdir\components\foundation\subcomponents\search\config\configure-solr-replication-logging.properties
- WC_eardir\components\foundation\subcomponents\search\config\configure-solr-replication-logging.properties
Search price index:
- WCDE_installdir\workspace\WC\xml\config\dataimport\calculateprice-logging.properties
- WC_installdir/instances/instance_name/xml/config/dataimport/calculateprice-logging.properties
- WC_instance_root/xml/config/dataimport/calculateprice-logging.properties