Installing the Client on Mac

To install the Mac client perform the following steps:

  1. Download the corresponding BigFix client package file to the Mac computer.
  2. Copy the PKG file to any directory and copy the masthead file for your deployment into the same directory. Ensure that the masthead file is named actionsite.afxm.
  3. You might optionally include a pre-defined settings file (clientsettings.cfg) in the same directory as the PKG file and the actionsite.afxm file, to create custom settings for the Mac client at installation time, for example to assign the new Client to a specific parent relay. For more information, see Mac Clients.
    Note: If you previously uninstalled a BigFix Client on the same Mac system, and you plan to reinstall it using the clientsettings.cfg file, ensure to reboot the system before starting the Client installation.
  4. Launch the PKG installer by double-clicking the PKG file (such as and run through the installer. The agent starts up after the installation completes as long as the masthead file is included in the installation directory.
  • The agent uninstaller is available in the .pkg install. It is located in: /Library/BESAgent/
  • The agent .dmg package is no longer available.
Note: Starting from macOS 10.15 or later, the BESAgent service can access the user's private files and folders in the Mac system only if you add full disk access permission to it. It can be done manually by the user from the Privacy tab of the Security & Privacy Preferences panel or by using MDM services.