Viewing history of installed components

Available from 9.2.7. You can view information about components that were installed in your infrastructure during a specific period and their assignment. You can use this information to view details of components that contributed to the overall license utilization for a specific period. You can also reassign and exclude uninstalled components if their original assignment was incorrect and impacted the license metric utilization.

About this task

An icon representing a user. You must have the View Endpoints and Manage Software Classification permissions to perform this task.

Procedure

  1. In the top navigation bar, click Reports > Software Classification.
  2. To show components that were discovered during a particular period, hover over the Manage Report View icon Manage Report View icon, and click Configure View. Then, perform the following steps.
    1. Remove the current filter.
    2. Specify discovery start on or before the last day of the period for which you want to display the data, and discovery end on or after the first day of that period.
      For example, to display all components that were discovered between 1 September and 30 September, use the following filters:
      • Discovery Start, on or before, and choose 30 September.
      • Discovery End, on or after, and choose 1 September.
    3. Click Submit.

Results

The report shows components that were discovered during the specified period, including uninstalled components, and components that were installed on computers that are no longer discovered. Details of the computer on which the component was discovered, computer health, scan results, hardware inventory, and application usagecomputer health, scan results, and hardware inventory represent the current state of the infrastructure, not historical data from the specified period. If a computer is no longer discovered, the data is not available.

Uninstalled components
If a computer is no longer discovered, it has the Decommissioned computer icon icon displayed next to its name. It happens in the following situations:
  • The computer was removed from the infrastructure. For more information, see Removing inactive computers from BigFix.
  • The BigFix client was uninstalled from that computer
  • The data source to which the computer belonged was removed

What to do next

You can reassign components or exclude them from pricing calculations to obtain the correct reports for the specified period.