Log files

This section describes how to access log files and the options associated with BigFix Compliance Analytics.

The server log (tema.log) saves all the actions related to the server, whereas the import log saves import date and time from BigFix server to BigFix Compliance. These log files are mainly used for following operations:
  • Troubleshooting.
  • Auditing.
  • Inspecting import date and time.
  • Error analysis.

By default, the log files are stored in the path: C:\Program Files\BigFix Enterprise\SCA\wlp\usr\servers\server1\logs\.

Server log

The server log file tema.log also contains the backup.

When a BigFix Compliance service is restarted a backup of tema.log is created. The backup file is named as tema_<yy.mm.dd_hh.mm.ss.0>.log.

Note: The time stamp (yy.mm.dd_hh.mm.ss) in the backup file is the local time (for example, PST) at which time the BigFix Compliance service was restarted.

With some exceptions, most of the time stamp entries are in UTC time zone.

Import log

An import is created when you run an import. Import log files are stored within the import subfolders. Import logs are named as <yyyy_mm_dd-hh_mm_ss>-<import id>.log.

Note: The time stamp (yy.mm.dd_hh.mm.ss) in the import files are in UTC time zone.

To view the log in local time, go to Management > Data Imports page. The Start Time column shows the local time of the import.

Options in log files

Using the following options, you can turn on/off various properties of the log files. When you modify any of the properties BigFix Compliance services must be restarted.

By default, the jvm.options file is stored under the path: C:\Program Files\BigFix Enterprise\SCA\wlp\usr\servers\server1.

Turn on/off debug log
When enabled, this applies to both tema.log and import log files. Access the jvm.options file and edit the file with the following line: 
#-DTEMA_LOG_DEBUG=true
Use the following line to turn on/off the debug log:
  • -DTEMA_LOG_DEBUG=true: Turn on log service memory.
  • #-DTEMA_LOG_DEBUG=true: Turn off log service memory.
Important: Make sure that you do not change true/false.
Turn on/off debug log using Fixlets
Use the fixlets to turn on/off the debug logging under SCM Reporting site.
  • ID 1006: Turn on Debug Logging - BigFix Compliance Server.
  • ID 1007: Turn off Debug Logging - BigFix Compliance Server.
Log service memory

When enabled, this applies to both tema.log and import log files. BigFix Compliance server memory usage can be turned on/off with help of the jvm.options file.

Access the jvm.options file and edit the file with the following line:
-DLOG_MEMORY=true
Use the following line to turn on/off the log service memory:
  • -DLOG_MEMORY=true: Turn on log service memory
  • #-DLOG_MEMORY=true: Turn off log service memory
Important: Make sure that you do not change true/false.