AEX_Providers_Global_Admin_Console_Guide
The data contained in this document shall not be duplicated, used, or disclosed in whole or in part for any purpose. If a contract is awarded to chosen parties because of or in connection with the submission of this data, the client or prospective client shall have the right to duplicate, use, or disclose this data to the extent provided in the contract. This restriction does not limit the client’s or prospective client’s right to use the information contained in the data if it is obtained from another source without restriction. The data subject to this restriction is contained in all marked sheets.
Figure 1 – BigFix AEX Global Admin Console Sign-In Window 12
Figure 2 – BigFix AEX Global Admin Console SSO Login Screen 12
Figure 3 – BigFix AEX Global Admin Console Dashboard 13
Figure 4 – Provider Global Admin Console Home Page 14
Figure 6 – Managing Tenants 15
Figure 8 – Billing Management 18
Figure 9 – Billing Management 20
Figure 10 – Billing Components 21
Figure 12 – Create Billing Dashboard 22
Figure 13 – Configuring Tenants 23
Figure 14 – Configured Services for a Tenant 23
Figure 15 – Configuring Instance 24
Figure 16 – Redirected to BigFix AEX Chat Instance 26
Figure 17 – Choose Channels 27
Figure 18 – Channel Configuration 27
Figure 19 – Setup Integrations 28
Figure 20 – API credentials for Integration Instance 29
Figure 21 – Integrate Integration 30
Figure 22 – Configure Tenant SSO 31
Figure 23 – Tenant SSO configuration page 32
Figure 26 – Billing Charges 33
Figure 27 - Tenant Billing Dashboard 34
Figure 28 - Provider Billing View 35
Figure 29 - Tenant Billing View 35
Figure 30 – Pie Chart for Pricing and Markup 36
Figure 31 – Manage Tenant Bills 37
Figure 32 - Creating Markup Billing for Tenants 37
Figure 39 – View Announcements 42
Figure 41 – Create Support Tickets 44
Figure 42 – Edit Support Tickets 45
Figure 43 Announcements & Catalog 46
Figure 44 – Signing Out of the Global Admin Console 47
Table 2 – Roles and Permissions 11
Table 3 – Create Tenant Fields 16
Table 4 - Billing Components Fields 20
Table 5 – Manage Tenant SSO 31
Table 6 – Tenant Billing Template 38