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Runbook AI (Add-on)
The Runbook AI (Add-on) is designed for both BigFix Runbook AI administrators and end users who are working towards the resolution of IT support tickets. Its primary purpose is to help BigFix administrators to easily monitor the health of their servers and initiate well-informed recovery actions with specialized Runbooks AI.
Installation Guide
This guide provides instructions to install BigFix Runbook AI. It includes the pre-installation and the installation procedures for BigFix Runbook AI. This guide also provides summary material about additional servers and optional post- installations and references to the other documents for detailed information.
BigFix Runbook AI Installation
This section lists out the installation steps for BigFix Runbook AI , including steps for preparing the environment, completing pre-installation tasks, performing the installation, and conducting post-installation checks. It also mentions the components included in a complete installation of BigFix Runbook AI iAutomate.
Prerequisites to Run the Installer
This section describes the pre-requisites for running the installer, including the required Windows version and .Net Framework, and the description of the installer executable that checks the prerequisites for installation.

Runbook AI (Add-on)
The Runbook AI (Add-on) is designed for both BigFix Runbook AI administrators and end users who are working towards the resolution of IT support tickets. Its primary purpose is to help BigFix administrators to easily monitor the health of their servers and initiate well-informed recovery actions with specialized Runbooks AI.
- Introduction
  This guide provides you with an overview of BigFix Runbook AI and its features and benefits. It also provides an architectural overview and talks about various configurations and end user activities in brief.
- Pre-requisites guide
  This guide provides instructions to install the prerequisites required for BigFix Runbook AI. This includes the installation of MongoDB and Solr for both HA (High Availability) and non-HA modes as well as generation of certificates for authentication and authorization purposes.
- Installation Guide
  This guide provides instructions to install BigFix Runbook AI. It includes the pre-installation and the installation procedures for BigFix Runbook AI. This guide also provides summary material about additional servers and optional post- installations and references to the other documents for detailed information.
  - BigFix Runbook AI Overview
    BigFix Runbook AI is an Intelligent Runbook Automation product that uses AI, ML, and NLP capabilities to automate IT operations tasks and provide recommendations for issue resolution. It reduces costs, mitigates risks, improves efficiency, and achieves quick ROI.
  - BigFix Runbook AI Installation
    This section lists out the installation steps for BigFix Runbook AI , including steps for preparing the environment, completing pre-installation tasks, performing the installation, and conducting post-installation checks. It also mentions the components included in a complete installation of BigFix Runbook AI iAutomate.
    - Environment Preparation
      This section instructs on how to prepare the environment for the physical installation and configuration of BigFix Runbook AI. Its recommended that users familiarize themselves with the various components of BigFix Runbook AI before proceeding.
    - Environment Planning
      Before starting the installation of BigFix Runbook AI, it is important to plan the deployment environment based on the environment categorization table. The installation requires different components to be installed on specific servers based on the environment size and availability requirements.
    - Prerequisites to Run the Installer
      This section describes the pre-requisites for running the installer, including the required Windows version and .Net Framework, and the description of the installer executable that checks the prerequisites for installation.
    - BigFix Runbook AI Installation
      This section provides installation instructions for BigFix Runbook AI installer. It includes steps for copying and extracting the installer files, configuring the database, selecting and installing the different components, and running the pre-requisite checker.
    - Post Installation Activities
      This section provides information on how to perform various post installation activities.
- Configuration Guide
  This guide instructs on how to install and configure BigFix Runbook AI. These instructions also include the configuration procedures for the product.
- User Guide
  This guide introduces you to the key concepts of BigFix Runbook AI and describes how to use the product. It provides an overview of the end-user interface and instructions to perform different tasks. This guide is intended for the BigFix Runbook AI end-users working towards resolution of IT support tickets.
- API Guide
  BigFix Runbook AI API guide provides documentation and instructions on how to use its application programming interface (API), including details on the functions, parameters, and endpoints available for developers to interact with the API.
- Fixlet Repository Guide
  This document provides detailed list of out-of-box fixlets available within BigFix Runbook AI. This information is intended for administrators and users authorized for configuring use cases / fixlets within BigFix Runbook AI, which works in conjunction with HCL Bigfix engine.
- Integration Guide
  This guide provides instructions to enable integrations with various ITSM and Runbook Automation tools, while configuring BigFix Runbook AI.
- Lab Manual
  This lab manual provides infrastructure administrators, installation and configuration administrators, and end users with detailed instructions on how to install, configure, and use BigFix Runbook AI. It is divided into modules, each containing an introduction and lab exercises. The manual also references additional servers, post-installation steps, and other documents for more information.
- Troubleshooting Guide
  This guide provides instructions to troubleshoot some of the commonly occurring issues along with the resolution steps. This information is intended for administrators responsible for installing, configuring, and supporting BigFix Runbook AI product.
- Abbreviations
  A list of abbreviations and their expansions.

Prerequisites to Run the Installer

This section describes the pre-requisites for running the installer, including the required Windows version and .Net Framework, and the description of the installer executable that checks the prerequisites for installation.

This section provides an overview of the prerequisites to run the installer.

Once the infrastructure is prepared, determine the server where the installer will be run. Prior to running the installer, ensure all prerequisites are ready on the server.

Table 1. Table 11 - Prerequisites to Run the Installer
Applications	Version
Windows Version	Microsoft® Windows® Server 2012 Standard Edition or Windows Server 2016 Standard Edition
.Net Framework	.Net Framework 4.8

The requirements mentioned in the following tables indicate the minimum configuration required at the time of installation:

- Table 3 - Minimal Deployment

- Table 5 - Medium Environment without HA

- Table 6 - Large Environment without HA

- Table 7 - Small Environment with HA

- Table 8 - Medium Environment with HA

- Table 9 - Large Environment with HA

Over a period, based on the use of enterprise managed resources, user might have to upgrade to a higher configuration.

Installer

The installer includes an installer executable. This executable enables complete installation of BigFix Runbook AI and checks the prerequisites for all the servers and components.