Ticket

The BigFix Resolve WebApp is used for integration with ServiceNow, so if anyone wants to configure it, they can do so by using Fixlet - Install BigFix Resolve Client Dashboard (Assistant & Tickets Fixlet). If the organization doesn't want to use the resolve WebApp, they can only use Fixlet - Install BigFix Resolve Client Dashboard Assistant Fixlet.

  1. Go to External Site – BigFix Resolve – Use Configure Ticket Tab task.
  2. To Configure ticket tab – Please Input the FQDN* and Port Number of the Server Where BigFix WebApp is Installed.
Note: Fully Qualified Domain Name