Add Agent

By clicking on the "Add Agent" button on the top right corner of the Agent tab, admin can add the agents.

The following screen appears displaying the fields to be populated with the required information:

$C:\Users\username\AppData\Local\Microsoft\Windows\INetCache\Content.MSO\1D914F71.tmp$

$C:\Users\username\AppData\Local\Microsoft\Windows\INetCache\Content.MSO\1D914F71.tmp$

Figure 46 – Add Agent

Populate the Agent Email, Agent Desk, and Agent Role fields and click Add. The following success message appears:

C:\Users\username\AppData\Local\Microsoft\Windows\INetCache\Content.MSO\454B73A7.tmp — Figure 1. Figure 47 – Success Message