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Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Installation Guide
By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Install the driver for smart card authentication
The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
Adding or removing the smart card reader driver by using the installer
After you install the target component, you can add or remove the device driver for the virtual smart card reader by using the installer.

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the Remote Controlsystem
  - Get started
    Now that you understand the terms and components available in Remote Control, you can identify which components you need to install:
  - Install the Remote Control components
    The Remote Control components can be installed in two ways. If you have access to the BigFix® console, use a deployment fixlet to install the components.
  - Utility for extracting the component installation files
    Remote Control provides a utility that you can use to extract the installation files that are required for each component.
  - Enable secure target registration
    To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
    - Installing the virtual smart card reader driver by using the installer
      Use the BigFix® Remote Control Target installer to install the device driver for the virtual smart card reader when you install the target component. You can also use the installer to install the driver on a system that has the target component already installed.
    - Adding or removing the smart card reader driver by using the installer
      After you install the target component, you can add or remove the device driver for the virtual smart card reader by using the installer.
    - Installing the smart card reader driver by running a silent installation
      Install the device driver for the virtual smart card reader when you run an Remote Control target silent installation.
    - Installing the virtual smart card reader driver when you upgrade the target
      Install the device driver for the virtual smart card reader when you upgrade the Remote Control target.
    - Installing the driver and certificate by using a Fixlet
      Install the device driver for virtual smart card reader together with the certificates by running a Fixlet in the BigFix® console.
    - Installing the certificates by using a Fixlet
      Use a Fixlet® to install the certificates that are required by the device driver for the virtual smart card reader.
    - Downloading the certificates
      You can download the certificates that are required by the device driver for the virtual smart card reader and install them manually. For example, by using Active Directory Group Policy.
  - Manage the component services
    After you install the Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
  - Configure TLSv1.3
  - Federal information processing standard (FIPS 140-2) compliance in Remote Control
    The US Federal information processing standard 140-2 (FIPS 140-2) is a cryptographic function validation program that defines security standards for cryptographic modules that are used in IT software.
  - NIST SP800-131A compliance in Remote Control
    Remote Control version 10.0.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

Adding or removing the virtual smart card reader driver by using the installer

After you install the target component, you can add or remove the device driver for the virtual smart card reader by using the installer.

About this task

If you install the target component and do not install the device driver, you can modify the target and add the driver. To add the driver, complete the following steps:

Procedure

Go to the Control Panel. For example, Start > Control Panel > Programs > Programs and Features.
Right-click Remote Control-Target.
Select Change.
On the Program Maintenance window, select Modify.
Click Next until the Additional features window is displayed.
Select Install device driver for Virtual Smart Card Reader. Click Next.
Click Install.
Click Finish.

Results

The target can automatically enable the driver when smart card authentication is requested during a remote control session. Use the same procedure to remove the driver. In step 6, clear Install device driver for Virtual Smart Card Reader.

After you install the driver, you must install a certificate so that the target can automatically enable the driver when smart card authentication is requested. For more information about installing the certificate by running a Fixlet, see Installing the certificates by running a Fixlet . You can also download the certificates and install them manually. For more information, see Downloading the certificates for the virtual smart card reader .