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Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Installation Guide
By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Utility for extracting the component installation files
Remote Control provides a utility that you can use to extract the installation files that are required for each component.

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the Remote Controlsystem
  - Get started
    Now that you understand the terms and components available in Remote Control, you can identify which components you need to install:
  - Install the Remote Control components
    The Remote Control components can be installed in two ways. If you have access to the BigFix® console, use a deployment fixlet to install the components.
  - Utility for extracting the component installation files
    Remote Control provides a utility that you can use to extract the installation files that are required for each component.
    - Extract the installation files by using the additional setup utility
  - Enable secure target registration
    To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
  - Manage the component services
    After you install the Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
  - Configure TLSv1.3
  - Federal information processing standard (FIPS 140-2) compliance in Remote Control
    The US Federal information processing standard 140-2 (FIPS 140-2) is a cryptographic function validation program that defines security standards for cryptographic modules that are used in IT software.
  - NIST SP800-131A compliance in Remote Control
    Remote Control version 10.0.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

Utility for extracting the component installation files

Remote Control provides a utility that you can use to extract the installation files that are required for each component.

Extract the data from the BigFix_Rem_Cntrl_V914_Image_3.tar file. Go to the \Disk1\InstData\platform\VM directory where platform is relevant to your operating system. The utility can be run only by using the trc_additional_setup.exe or trc_additional_setup.bin file. To extract the installation files for other supported operating systems, for example, macOS, run one of the trc_additional_setup files to extract the installation files, then copy the .pkg files to the macOS system.

Use the following files to run the additional setup utility:

Windows® systems: trc_additional_setup.exe
Linux® systems: trc_additional_setup.bin

For more information about how to obtain the BigFix_Rem_Cntrl_V914_Image_3.tar file, see Obtain the installation files.

You can extract the following component installation files.

Server Installation media: Use the files to run a manual server installation. The trc.war file and instructions are extracted.
Target Installation media:
- Windows Packages (.exe and .msi)
- Linux Package (.rpm)
- macOS Package (.pkg)
Controller installation media:.
- Windows Packages (.exe and .msi)
- Linux Package (.rpm)
- macOS Package (.pkg)
Command Line Interface installation media:
- Windows Packages (.exe and .msi)
- Linux Package (.rpm)
Gateway installation media:
- Windows Packages (.exe and .msi)
- Linux Package (.rpm)
Internet Connection Broker installation media:
- Windows Packages (.exe and .msi)
- Linux Package (.rpm)