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Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Installation Guide
By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Install the Remote Control components
The Remote Control components can be installed in two ways. If you have access to the BigFix® console, use a deployment fixlet to install the components.
Install broker support
Broker support must be installed on the computers that connect the controller to the target computer when the target computer is not directly accessible by the controller and the connection is made across the internet.
Installing Windows broker support
The Remote Control broker installation files are executable files that can be used to install broker support on a Windows™ computer.

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the Remote Controlsystem
  - Get started
    Now that you understand the terms and components available in Remote Control, you can identify which components you need to install:
  - Install the Remote Control components
    The Remote Control components can be installed in two ways. If you have access to the BigFix® console, use a deployment fixlet to install the components.
    - Obtain the installation files
      The installation files for installing the Remote Control components can be obtained in various ways.
    - Install the server
      Remote Control server supports the following installation types:
    - Install the target
    - Install the controller
    - Install the command-line tools
    - Install gateway support
      For targets, controllers, and server on different networks that cannot directly contact each other you can install and configure gateway support.
    - Install broker support
      Broker support must be installed on the computers that connect the controller to the target computer when the target computer is not directly accessible by the controller and the connection is made across the internet.
      - Installing Windows broker support
        The Remote Control broker installation files are executable files that can be used to install broker support on a Windows™ computer.
      - Installing Linux broker support
        You can install broker support on a Linux™ computer by using the RPM file that is provided in the Remote Control installation files.
  - Utility for extracting the component installation files
    Remote Control provides a utility that you can use to extract the installation files that are required for each component.
  - Enable secure target registration
    To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
  - Manage the component services
    After you install the Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
  - Configure TLSv1.3
  - Federal information processing standard (FIPS 140-2) compliance in Remote Control
    The US Federal information processing standard 140-2 (FIPS 140-2) is a cryptographic function validation program that defines security standards for cryptographic modules that are used in IT software.
  - NIST SP800-131A compliance in Remote Control
    Remote Control version 10.0.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

Installing Windows™ broker support

The Remote Control broker installation files are executable files that can be used to install broker support on a Windows™ computer.

Before you begin

The trc_broker_setup.exe file is required to install broker support on a Windows™ system. For more information about how to obtain the Windows™ broker support files, see Install the Remote Control components. Choose the appropriate method for obtaining the file.

About this task

To install broker support on a Windows™ computer, complete the following steps.

Procedure

Run the trc_broker_setup.exe file.
Click Next at the welcome screen.
Accept license terms and click Next.
Accept the default location or change the installation destination folder. Click Next.
Default location is \Program Files\BigFix\Remote Control\Broker
Click Install.
Click Finish.

Results

The following files are installed in the [working dir]\Broker directory, where [working dir] is determined by the version of Windows™ operating system that you are installing the broker support on.

For example, \Documents and Settings\All Users\Application Data\BigFix\Remote Control.

trc_broker.properties
TRCICB-computername-day.log where computername is the computer name of the system that the broker is installed on and day is the day of the week that the broker is installed on.

You must check that the Remote Control- Internet Connection Broker service is registered and is started.