Broker requirements

The computer on which you install the Remote Control broker must meet specific requirements or specifications depending on the broker usage:

When the broker is used for On-Demand sessions only:

1. At least a 1 GHz processor with supported OS.
2. A minimum of 4 gigabyte (GB) RAM (32-bit) or 8 GB RAM (64-bit).
3. A minimum of 120 MB hard disk space.
4. Adequate space for storing session video recordings. Recordings are stored temporarily on the hard disk and their size can vary depending on the duration and screen activity of the session. On average a 5-minutes session, 8-bits mode, can use about 2 MB of space. In true color 24-bit mode, recordings can take more space.

When the broker is used for Unattended Targets up to 6000 targets:

1. At least one dual core processor at 2.40 GHz, with supported OS.
2. A minimum of 4 gigabyte (GB) RAM (32-bit) or 8 GB RAM (64-bit).
3. A minimum of 512 MB hard disk space.
4. Adequate space for storing session video recordings. Recordings are stored temporarily on the hard disk and their size can vary depending on the duration and screen activity of the session. On average a 5-minutes session, 8-bits mode, can use about 2 MB of space. In true color 24-bit mode, recordings can take more space.

When the broker is used for Unattended Targets up to 10000 targets:

1. One Quad core or two dual core processors at 2.40 GHz with supported OS.
2. A minimum of 4 gigabyte (GB) RAM (32-bit) or 8 GB RAM (64-bit).
3. A minimum of 764 MB hard disk space.
4. Adequate space for storing session video recordings. Recordings are stored temporarily on the hard disk and their size can vary depending on the duration and screen activity of the session. On average a 5-minutes session, 8-bits mode, can use about 2 MB of space. In true color 24-bit mode, recordings can take more space.

When the broker is used for Unattended Targets up to 16000 targets:

1. Two Quad core processors at 2.40 GHz with supported OS.
2. A minimum of 4 gigabyte (GB) RAM (32-bit) or 8 GB RAM (64-bit).
3. A minimum of 1 GB hard disk space.
4. Adequate space for storing session video recordings. Recordings are stored temporarily on the hard disk and their size can vary depending on the duration and screen activity of the session. On average a 5-minutes session, 8-bits mode, can use about 2 MB of space. In true color 24-bit mode, recordings can take more space.

Operating system support

The following operating systems are supported:

• Windows™ Server 2012
• Windows™ Server 2012 R2
• Windows Server 2016
• Windows Server 2019
• Windows™ Server 2022
• Red Hat Enterprise Linux™ 7.0 or later
• Red Hat Enterprise Linux™ 8.0 or later
• Red Hat Enterprise Linux™ 9.0 or later
• SUSE Linux™ Enterprise Server 10 or later
• SUSE Linux™ Enterprise Server 11 or later
• SUSE Linux™ Enterprise Server 15
• CentOS 5.0 or later
• CentOS 6.0 or later

Supported Architectures

• Intel™ IA-32 (also known as x86, x86-32)
• Intel™ 64 or AMD64 (also known as x64, x86-64, EM64T)