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Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
BigFix Insights for Vulnerability Remediation
Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
Setting up IVR App
Use this module to install and set up your WebUI IVR app.

Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
- ServiceNow Data Flow
  This module provides an overview and features of BigFix ServiceNow Data Flow.
- BigFix Insights for Vulnerability Remediation
  Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
  - BigFix Insights for Vulnerability Remediation
    Use this section to become familiar with BigFix Insights for Vulnerability Remediation infrastructure and key concepts necessary to understand how it works.
  - System requirements
    Learn more about the prerequisites and system requirements for BigFix Insights for Vulnerability Remediation (IVR) service.
  - Deployment and configuration
    This module provides the steps to deploy and configure the BigFix Insights for Vulnerability Remediation solution for:
  - Setting up IVR App
    Use this module to install and set up your WebUI IVR app.
  - Scheduling IVR ETL
    The Extract, Transform, Load (ETL) process pulls data from a datasource and stores it in the IVR database. An ETL process consumes significant time and resources and hence must be performed on a customized schedule to minimize disruption. In IVR, you can schedule an ETL daily, weekly, or monthly.
  - IVR Fixlets and Tasks
    Learn more about available Fixlets and Tasks for BigFix Insights for Vulnerability Remediation.
  - Updating and validating the IVR configuration file
    You can update and validate the IVR configuration.
  - Updating IVR credentials
    You can update the IVR credentials.
  - Business Intelligence reports
    Use this section to become familiar with Power BI and Tableau reports.
  - Reference
    The following topics contain information on how you can work with the configuration file and settings, the CLI that comes with the package. They also describe how to use the log files for troubleshooting purposes.
  - Release Notes
    The release notes outline the features, updates and patches that are included in each version of BigFix Insights for Vulnerability Remediation, including the latest application updates.

Setting up IVR App

Use this module to install and set up your WebUI IVR app.

In order to make WebUI IVR app fully functional, ensure that all the following actions are performed:

Deploy WebUI.
Refer to the BigFix WebUI documentation, where you can find information about how to install, maintain, and use BigFix WebUI.
Deploy Insights.
Refer to the BigFix Insights documentation, where you can find information about how to setup your BigFix Insights.
Deploy and configure IVR Service.
Refer to IVR documentation to deploy and configure the BigFix Insights for Vulnerability Remediation solution for the different Vulnerability Management products.
Run ETLs.
1. Run Insights ETL - refer to the Insights ETL documentation to learn how to run Insights ETL.
2. Run IVR dataflow - refer to the IVR dataflow documentation to learn how to run IVR ETL.
Configure WebUI IVR Access.
There are two ways to configure WebUI IVR:
- As primary datasource
  Once your initial setup of BigFix Insights is performed. Click the gear icon in the WebUI navigation bar, select Insights, connect to the database and click Access IVR Data tab.
  - Toggle to Grant access to the selected data source
  - Click to automatically configure IVR. Once it is completed symbol will be changed to
- As secondary datasource
  To configure access as a secondary datasource, follow the steps provided in IVR Access tab:
  - On the IVR access column, toggle to Grant access to the selected data source.
  - An access code is automatically generated and available until its expiry date. Mouseover to view and copy the unique access code.
  - Deliver the access code and the access URL to the data source's operator and instruct them to select 'Access IVR Data' from the WebUI settings menu (gear icon at the top right corner of WebUI), then input the supplied access URL and code.
  - Once the access is granted, you can access IVR data by navigating to the IVR app in the WebUI Apps drop-down menu.
IVR App User's Guide