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HCL AppScan Standard Help

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Home
Troubleshooting
Scan Log messages
The following sections include explanations of Scan Log messages (View > Scan Log).
CRWAD0409 I
Message: Communication error

Troubleshooting
- Troubleshooting features
- License troubleshooting
- Insufficient disk space
- Digital signature troubleshooting
- Importing a legacy scan template
  How to import the scan template from a scan saved in a version of AppScan® earlier than 8.6.
- Reporting false positive results
- Extended Support Mode
  Extended Support Mode logs all AppScan® activity, for packing and sending to your support provider to help troubleshooting a problematic procedure.
- Changing the default browser
  You can configure AppScan to use a browser other than its built-in browser.
- Login troubleshooting
  Tips for troubleshooting session detection problems in Scan Configuration > Login Management view.
- Long or never-ending Explore stage
  For some types of site the Explore stage may take a long time or never end.
- Flash movie troubleshooting
  This section offers suggestions for troubleshooting the Flash scanning feature.
- Multi-step operation troubleshooting
  Some suggestions for troubleshooting action-based multi-step operations.
- Replacing unsigned extensions
  If you want to use an unsigned extension that you used with a previous version of AppScan®, you can either elect to trust it, or see if a signed version is available to replace it with.
- Scan Log messages
  The following sections include explanations of Scan Log messages (View > Scan Log).
  - CRWAD0201 I
    Message: Scan created
  - CRWAD0202 I
    Message: Starting Explore
  - CRWAD0203 I
    Message: Crawling
  - CRWAD0204 I
    Message: Analyzing Explore results
  - CRWAD0205 I
    Message: Starting Test
  - CRWAD0206 I
    Message: Sending Starting URLs
  - CRWAD0214 I
    Message: Starting Manual Explore
  - CRWAD0215 I
    Message: Multiphase scanning: Starting phase <#>
  - CRWAD0216 I
    Message: Scan stopped; scan duration: <time>
  - CRWAD0217 I
    Message: Explore and Test data cleared
  - CRWAD0218 I
    Message: Test data cleared
  - CRWAD0219 I
    Message: Time limit reached. Stopping scan...
  - CRWAD0220 I
    Message: Starting Flash Execution
  - CRWAD0221 I
    Message: Supported Flash Player (Version 9.0.124.0 or later, for Internet Explorer) not installed. Flash Execution will not run.
  - CRWAD0222 I
    Message: Flash Player not configured. Flash Execution will not run.
  - CRWAD0301 I
    Message: Visited URL: <URL>
  - CRWAD0302 I
    Message: Link <URL> extracted from dynamic content in URL <URL>
  - CRWAD0303 I
    Message: Skipping URL (due to extension): <URL>
  - CRWAD0304 I
    Message: Skipping URL (due to exclusion): <URL>
  - CRWAD0305 I
    Message: Skipping URL (host not included in scan): <URL>
  - CRWAD0306 I
    Message: Skipping URL (path limit exceeded): <URL>
  - CRWAD0307 I
    Message: Skipping URL (depth limit exceeded): <URL>
  - CRWAD0308 I
    Message: Skipping URL (link limit exceeded): <URL>
  - CRWAD0309 I
    Message: Created test <ID> <Issue Type Name> for URL: <URL> <param>
  - CRWAD0310 I
    Message: Visited page: [URL]
  - CRWAD0311 I
    Message: Visited page: <URL>
  - CRWAD0312 I
    Message: No decoding service was found for the domain: <Host>
  - CRWAD0313 I
    Message: A WebSphere Portal decoding service URL <URL> was located.
  - CRWAD0401 I
    Message: Login request detected: <URL>
  - CRWAD0402 I
    Message: Logout request detected: <URL>
  - CRWAD0403 I
    Message: Session Identifier detected; name = <name>; value = <value>
  - CRWAD0404 I
    Message: Session Identifier value refreshed; name = <name>; value = <value>
  - CRWAD0405 I
    Message: Session expired
  - CRWAD0406 I
    Message: Performing login
  - CRWAD0407 I
    Message: In-session pattern not detected
  - CRWAD0408 I
    Message: Operation timed out
  - CRWAD0409 I
    Message: Communication error
  - CRWAD0410 I
    Message: Unnecessary request removed: [URL]
  - CRWAD0411 I
    Message: JavaScript execution in recorded login enabled
  - CRWAD0412 I
    Message: Parameter [name] should be tracked in login, but is predefined as untracked.
  - CRWAD0413 I
    Message: Cookie [name] should be tracked in login, but is predefined as untracked.
  - CRWAD0414 I
    Message: New tracked parameter [name] added:
  - CRWAD0415 I
    Message: New tracked cookie [name] added:
  - CRWAD0416 I
    Message: In-Session Detection format set to: [pattern format]
  - CRWAD0417 I
    Message: In-Session Detection pattern set to: [pattern]
  - CRWAD0418 I
    Message: In-Session URL set to: [URL]
  - CRWAD0419 I
    Message: Login username set to: '<name>' = '<value>'
  - CRWAD0420 I
    Message: Login password set to: 'name' = 'value'
  - CRWAD0421 I
    Message: Logout page detection pattern set to: 'pattern'
  - CRWAD0501 I
    Message: Test <ID> (<name>) is POSITIVE on: <URL> <param>
  - CRWAD0502 I
    Message: Test <ID> (<name>) is negative on: <URL> <param>
  - CRWAD0503 I
    Message: Test request <URL> failed due to communication error: <Error description>
  - CRWAD0504 I
    Message: URL discovered in test response: <URL>; Adding to unvisited URLs
  - CRWAD0505 I
    Message: Test <ID> (<name>) on <URL> was filtered by Adaptive test.
  - CRWAD0506 I
    Message: Sending test <ID> (<name>) on: <URL> <param>
  - CRWAD0507 I
    Message: Page analysis started on [URL]
  - CRWAD0508 I
    Message: Page analysis completed on [URL]
  - CRWAD0509 I
    Message: Page analysis failed on [URL] with error: (error)
  - CRWAD0510 I
    Message: Malware test <URL> result: Not Vulnerable (<short description>)
  - CRWAD0601 I
    Message: Cannot connect to host: <server name>
  - CRWAD0602 I
    Message: Connection established with host: <server name>
  - CRWAD0603 I
    Message: Stopping scan because required host(s) stopped responding
  - CRWAD0604 I
    Message: Stopping scan due to out-of-session detection
  - CRWAD0605 I
    Message: AppScan® has detected that it is out-of-session.
  - CRWAD0606 I
    Message: Cannot connect to AppScan® Enterprise.
  - CRWAD0607 I
    Message: SSL configuration mismatch on host: {1}, defaulting to SSL protocol: {0}.
  - CRWAD0701 I
    Message: Starting Manual Test
  - CRWAD0702 I
    Message: Security issue added from Manual Test
  - CRWAD0801 I
    Message: Scan saved: <full path>
  - CRWAD0802 I
    Message: Security issue <Issue Type Name> deleted by user
  - CRWAD0803 I
    Message: Retesting security issue <Issue Type Name>
  - CRWAD0804 I
    Message: Re-test not supported for Test <ID> [<name>]
  - CRWAD0805 I
    Message: Loading scan from file [full path]. Scan created in [version] , build [build number]
  - CRWAD0806 I
    Message: Security issue <Issue Type Name> set as vulnerable by user
  - CRWAD0807 I
    Message: Security issue <Issue Type Name> set as not vulnerable by user
  - CRWAD1001 I
    Message: Starting Scan Expert
  - CRWAD1002 I
    Message: Scan Expert finished
  - CRWAD1003 I
    Message: Starting Scan Expert Evaluation
  - CRWAD1004 I
    Message: Scan Expert Evaluation finished
  - CRWAD1005 I
    Message: Automatically applying Scan Expert test results
  - CRWAD1006 I
    Message: Finished applying Scan Expert test results
  - CRWAD1007 I
    Message: Scan Expert Analysis evaluated: <name>
  - CRWAD1008 I
    Message: Scan Expert Analysis failed to evaluate: <name>
  - CRWAD1009 I
    Message: Applying Scan Expert Recommendation: <name>
  - CRWAD1010 I
    Message: Scan Expert: Explore Optimization: Pausing scan to analyze...
  - CRWAD1011 I
    Message: Scan Expert: Explore Optimization: Automatically started
  - CRWAD1012 I
    Message: Scan Expert: Explore Optimization: Manually started
  - CRWAD1013 I
    Message: Scan Expert: Explore Optimization: Maximum repeats per iteration reached. Resuming scan to gather more URLs
  - CRWAD1014 I
    Message: Scan Expert: Explore Optimization: Activating High Performance Mode for this phase
  - CRWAD1015 I
    Message: Scan Expert: Explore Optimization: Phase complete. For next phase setting URL limit to {0}
  - CRWAD1016 I
    Message: Scan Expert: Explore Optimization: Restarting scan...
  - CRWAD1017 I
    Message: Scan Expert: Explore Optimization: Resuming scan...
  - CRWAD1018 I
    Message: Scan Expert: Explore Optimization: Not enough URLs (should be above {0})
  - CRWAD1019 I
    Message: Scan Expert: Explore Optimization: Aborting...
  - CRWAD1020 I
    Message: Scan Expert: Explore Optimization: Step 1, identifying navigational parameters...
  - CRWAD1021 I
    Message: Scan Expert: Explore Optimization: Analyzing {0} unique URLs
  - CRWAD1022 I
    Message: Scan Expert: Explore Optimization: Time allowed for analysis exceeded
  - CRWAD1023 I
    Message: Scan Expert: Explore Optimization: Analysis complete
  - CRWAD1024 I
    Message: Scan Expert: Explore Optimization: Analysis failed
  - CRWAD1025 I
    Message: Scan Expert: Explore Optimization: Applying configuration changes...
  - CRWAD1026 I
    Message: Scan Expert: Explore Optimization: No optimizations found
  - CRWAD1027 I
    Message: Scan Expert: Explore Optimization: Redundancy Tuning Default settings changed
  - CRWAD1028 I
    Message: Scan Expert: Explore Optimization: Found rewrite rule: {0}
  - CRWAD1029 I
    Message: Scan Expert: Explore Optimization: Found navigational parameter '{0}'
  - CRWAD1030 I
    Message: Scan Expert: Explore Optimization: Step 2, identifying URL rewriting...
  - CRWAD1101 I
    Message: <Extension log messages>
  - CRWAD1201 I
    Message: Starting Explore of Multi-Step Operation Sequences
  - CRWAD1202 I
    Message: Finished Explore of Multi-Step Operation Sequences
  - CRWAD1203 I
    Message: Exploring Multi-Step Operation Sequence: <name>
  - CRWAD1204 I
    Message: Starting Test of Multi-Step Operation Sequences
  - CRWAD1205 I
    Message: Finished Test of Multi-Step Operation Sequences
  - CRWAD1206 I
    Message: Testing Multi-Step Operation Sequence: <name>
  - CRWAD1207 I
    Message: Optimization found for sequence [name]: Must play requests [#1] to [#2] before testing request [n]
  - CRWAD1208 I
    Message: Optimization found for sequence [name]: No playback needed before testing request [n]
  - CRWAD1209 I
    Message: Unable to optimize request [n] in sequence: [name]
  - CRWAD1301 I
    Message: Generating Issue Information
  - CRWAD1302 I
    Message: Finished generating Issue Information
  - CRWAD1303 I
    Message: Starting Issue Information module: <name>
  - CRWAD1304 I
    Message: Issue Information module finished: <name>
  - CRWAD1305 I
    Message: Issue Information module failed: <name>
  - CRWAD1401 I
    Message: <#> web service request(s) were explored
  - CRWAD1615 I
    Message: Action-based player started.
  - CRWAD1616 I
    Message: Action-based player finished [SUCCESS]
  - CRWAD1617 I
    Message: Action-based player finished [FAILED]
  - CRWAD1618 I
    Message: Action-based player failed to log in, rolling back to request-based login.
- AppScan® Log messages
  The following sections include explanations of AppScan® Log messages. (Help > AppScan Log)
- Flash Log messages
  The following table describes using the Flash Log for troubleshooting.

CRWAD0409 I

Message: Communication error

Explanation: n/a

User response: n/a

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