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Flash Log messages

The following table describes using the Flash Log for troubleshooting.

The Flash Log contains messages that may help you with troubleshooting. It is located at:

…[AppScan Standard installation folder]\Logs\AppScanFlashBrowser.log

Error messages


Error message	Possible user response
`Explore Failed: Couldn't reach initial state!`	Try increasing Configuration > Advanced Configuration > Load movie wait time
`Movie (NAME) load failed! (TIME) miliseconds timeout, (COUNT) try(s).`	Try increasing Configuration > Advanced Configuration > Load movie wait time
`current state failed, since Movie is not ready!`	Try increasing Configuration > Advanced Configuration > Load movie wait time
`Exception while sending status! (MESSAGE). Microsoft .NET framework Hotfix required! Contact HCL Support. Hotfix reference http://support.microsoft.com/kb/971521`	Contact Support to get this hotfix.
`Movie(NAME) version (NUMBER) not supported!`	Recompile movie to version 7 or later.
`Exception in Document Completed at URL(URL)! (MESSAGE)`	Contact Support for the correct version of mshtml.dll
`Flash Player not Found!`	Refer to Flash Player upgrade
`Flash Player version not Supported!`	Refer to Flash Player upgrade
`Flash Player not configured!`	Refer to Flash Player configuration
`Exception while trying to load SWF file!`	Refer to Some Flash movies are not scanned

Warning messages


Warning message	Possible user response
`Explore movie (NAME) stopped! Click limit (VALUE) reached.`	Try increasing Scan Configuration > Explore Options > Click Limit
`Explore movie (NAME) Stopped! Screen limit (VALUE) reached.`	Try increasing Scan Configuration > Explore Options > Screen Limit
`Exception while loading unsupported Flash Movie! (MESSAGE)`	Republish the movie in Flash version 7 or later.
`Parsing data from bridge failed due to unsupported movie(NAME)!`	Republish the movie in Flash version 7 or later.
`Exception while parsing data from bridge in unsupported movie(NAME)!`	Republish the movie in Flash version 7 or later.
`Movie (NAME) not supported!`	Republish the movie in Flash version 7 or later.
`Document Complete event not received from Browser!`	Play the movie in a stand-alone version of Internet Explorer. If you don't see a "Done" message on the left side of the status bar, the link in the HTML page of the SWF file may be broken.
`Movie (NAME) failed to load in (TIME) miliseconds for (NUMBER) try(s)! Reloading...`	Try increasing Configuration > Advanced Configuration > Load movie wait time
`No Browse Dialog found!`	Recheck the specified strings in Advanced Configuration > Flash: File upload string or Flash: File download string. Delete strings which do not identify buttons for upload or download.
`Exception while trying to create file for upload! (MESSAGE)`	No file for uploading has being configured. Configure one in Advanced Configuration > Flash: File upload path.