Testing your configuration before enabling authentication

After the reports are installed and configured, you must test the configuration before you enable authentication. You can test the configuration by running some reports.

Procedure

Complete the following tasks to test your configuration before you enable authentication:

Verify that IBM® EMM is running and that the IBM Cognos® BI service is running.
Log in to IBM EMM as a user with application access and create some data. (Otherwise the reports have nothing to show.)
Open Cognos Connection.
Browse to the report folders you imported and click the link to a basic report. For example, for Campaign, select Public Folders > Campaign > Campaign > Campaign Summary.

If the report fails, verify that you configured the Cognos data source for the IBM EMM application database correctly. See Creating HCL Cognos data sources for IBM EMM application databases.
Click a link in the report.
If the internal links from the reports do not work, the redirect URL is not configured correctly. See Enabling internal links in the reports.
Log in to the IBM EMM application as a user with application access and browse to the Analysis page.
When you specify the URL for the IBM EMM application, be sure to use a fully qualified host name with your company domain (and subdomain, if appropriate). For example:
http://serverX.ABCompany.com:7001/unica
Click the link to the same report that you tested in Cognos.
If you cannot view the report, it is likely that the IBM Cognos firewall isn't configured correctly. See Configuring HCL Cognos Application Firewall for IBM EMM.
If you cannot view an eMessage report, verify if the eMessage stored procedures have been run recently.
Click a link in the report.
If the internal links from the reports do not work, the redirect URL is not configured correctly. See Enabling internal links in the reports.
Open an individual item, click the Analysis tab, and verify that the report is correct.