Known limitations

This section describes the known limitations in the 11.0 version of Marketing Platform.

Limitations on automatic synchronization of external users When HCL® Marketing Software is configured to integrate with a Windows Active Directory or LDAP server, users and groups are synchronized automatically at pre-defined intervals. This automatic synchronization has limited functionality.

Automatic synchronization updates user attributes only. Because group membership changes such as adding, removing, or changing members in a group require administrator oversight, import of these changes is confined to the manual synchronization process by default.

You can force a full synchronization of all users and groups by using the Synchronize function in the Users area of HCL Marketing Software. No additional configuration is required.

However, you can also use a hidden configuration property to include group membership changes in the automatic synchronization process. For details, contact HCL® Services.

Administration users can edit their own permissions DEF 184911 Users with the Marketing Platform AdminRole, such as the asm_admin user, can add the PlatformAdminRole to their own accounts, which would increase their access across partitions. It is an authorization issue to allow users with administration permissions to edit their own permissions.