| 7.x, 8.0.x, 8.1.x, 8.2.x, and 8.5.x |
A direct upgrade is not supported. Complete the following steps to upgrade to Marketing Platform version 11.0.
- Upgrade from your current version to version 8.6.0.
To complete the upgrade to version 8.6.0,
obtain the software and follow the instructions in the installation guide for that version.
Note: Versions before 9.1.1 did not have a separate upgrade guide; upgrade instructions were
included in the installation guide.
- Upgrade from version 8.6.0 to version 10.0.
To complete the upgrade to version 10.0, obtain
the software and follow the instructions in the HCL Marketing Platform 10.0 Upgrade guide.
- Upgrade from version 10.0.0 to version 10.1.0.
To complete the upgrade to version 10.1, obtain
the software and follow the instructions in the HCL Marketing Platform 10.1 Upgrade guide.
- Upgrade from version 10.1.x to version 11.0.
To complete the upgrade to version 10.1, obtain
the software and follow the instructions in this upgrade guide.
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| 8.6.x and above |
Upgrade your installation of Marketing Platform as described in one of the following topics.
- The Marketing Platform upgrade installer can automatically complete the data migration that is
required for an upgrade. If you want to allow the installer to create system tables in your database
automatically, complete the following steps:
- If you are upgrading from a version prior to 10.0, you must first upgrade to version 10.0 and
then upgrade to version 10.1. For information about upgrading to version 10.0, see the HCL Marketing
Platform 10.0 Upgrade Guide.
- Upgrade to version 10.1. For more information, see Upgrading from version 10.0 and above with automatic migration.
- If your organization's policy does not allow automatic data migration, you must complete the
procedure to upgrade manually. If you want to create system tables in your database manually, see
one of the following topics.
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