Known issues

This table contains known issues in Unica Plan version 12.1.2.

Issue ID Description
HMA-334544 If you use the rich text editor, it displays a license error for Invoices and Assets.
HMA-334268 If users are added to tasks or approvals, they are added to the Peoples tab but not to the Slack channel.
HMA-333931 Deleting a Plan project does not delete the corresponding Slack channel.
HMA-333333 The menu item Checklist is not getting localized for the following languages:
  • Chinese - Simplified
  • Chinese - Traditional
  • French
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
HMA-333002 On Internet Explorer browser, for a new workflow, Save and Cancel buttons do not work properly, for Tasks, if you change the duration.
HMA-332834 On Plan Reports, the Resource Task Load has some input fields that are mentioned as Optional as well as Mandatory.
HMA-332833 There is no progress bar to know if the Birt report is loading or not.
HMA-332730 For Approvals, the same user can be added as an Approver from multiple groups.
HMA-330133 In some cases, clicking Save for later throws an error and does not save the approval.
HMA-330116 Selecting the approver, under the pre-assigned role, displays two steps in the approval steps.
HMA-330115 Deleting approvers, from the selected steps, does not unblock the users from selection after the steps are deleted.
HMA-329839 In Unica Insights Reports, todays date is not mentioned at the bottom of the excel exported file type.
HMA-328588 Offer revision history not getting localized.
HMA-326549 Approvals should not be automatically delegated when it is in Not started state.
HMA-307200 On the enhanced workflow UI, you cannot move stages using drag-and-drop.
HMA-283675 When URL value is used in a single select attribute value, all attribute values display.
HMA-283523 When an OOO user tries to assign the task to himself, delegation fails.
Defect 272141

If you use the required attributes feature in versions before 10.1 and have upgraded to version 12.0, the rules for required features are not retained in version 12.0. To make an attribute required, you must edit the attribute and select the Required option for the attribute. However, this makes the attribute a required attribute on all the forms that it is included in.

This issue does not occur if you upgrade from version 10.1 or newer version.

N/A When integrated with Tivoli Access Manager, under select circumstances, an "Incomplete Reply from server" error might occur when performing certain actions in the application (for example, configuring form attributes).
N/A REST API support is not available for all APIs. To see supported APIs in V12, see the Unica Plan REST APIs documentation.

The systems that use DB2 v10.1, the NOT EXISTS operator produces duplicate results. Results can be incorrect for queries that include a NOT EXISTS clause.

As a workaround, you can set the DB2_ANTIJOIN registry parameter to NO and restart the DB2 server. Forexample,



When the rich text is at screen bottom and users need to scroll down the screen to reach it, use of tools of Rich Text makes the scroll to back to the top of the screen.

When the rich text field has a scrollbar and a table is inserted at the bottom of this field, the user needs to scroll the field to see the contextual menu of table when they selects a cell.

HMA-176872, HMA-176873 During installation, uppercase database credentials cause errors.

Workaround: Enter database details for the host name and domain name in lower case characters.


In a Safari browser, when you click Download Original in the markup window, the file is saved successfully on disk. However, it opens a blank tab window along with every download. This is a Safari browser issue.

To avoid this issue you can try to hold the Option key and click Download Original to download without opening new blank tab. You can also right click Download Original to open a context pop-up menu. Click Save Image As... to save the file to the desired location. It does not open a new tab.