Reactivating approval processes that are on hold

After you put an approval process on hold, you can reactivate it to resume the review process.

Procedure

  1. Open the approval process that you want to reactivate.
    1. Select Operations > Approvals. The My Active Approvals view displays by default.
    2. Approval processes that are on hold are not active, so they are not available in this view. Select All Approvals.
  2. Click Change Status and select Continue Review.
  3. Enter comments about why you want to continue the review, and click Request Approvals.
    Note: Whenever any approver is checked and you want them to reapprove, the approval round number is incremented.

Results

The approval process status changes to In Progress. HCL® Marketing Operations sends a notification to the approvers that the approval process is active and they can respond.