Putting approval processes on hold

After you submit an approval process for review, you can put the approval process on hold. You might put an approval process on hold to revise the approval items and request reapproval. Putting an approval on hold is different from canceling a review of an approval process because you can modify it and continue the review.

About this task

Note the following behavior when you put an approval on hold.

  • HCL® Marketing Operations notifies the approvers that the approval process is on hold.
  • Approvers cannot approve or reject the approval process during the time it is on hold.
  • Owners can view the approval process and comment on approval items while the approval is on hold.

Procedure

  1. Open the approval process that you want to put on hold.
    1. Select Operations > Approvals. The My Active Approvals view displays by default.
    2. If the approval process you want to put on hold is not available in this view, select All Approvals.
  2. Click Change Status and select Stop Review or Stop Review with comments from the menu.

  4. Optionally, if you chose Stop Review with comments, enter comments about why you want to stop the review and click Continue.

Results

The approval process status is set to On Hold. HCL Marketing Operations sends a notification to the approvers that informs them that the approval process is on hold.