New features and changes in version 11.1

HCL® Marketing Operations 11.1 includes the following new features.

For more information about the new features and changes in Marketing Operations 11.1, see the Marketing Operations documentation set.

JBoss and Tomcat support

  • You can deploy the Marketing Operations application from a WAR file or an EAR file on the JBoss Application Server (JAS).
  • You can deploy the Marketing Operations application from a WAR file on the Tomcat Application Server (TAS). Deploying an EAR file is not supported on the Tomcat Application Server (TAS).

Approver is notified of changes made concurrently by the requester in a request

A requester has the privileges to edit a request that is already in a submitted state.So, in that context, when an approver views the submitted request, he receives an alert that notifies him to pause accepting or rejecting that request, because it is currently being modified by the requester.

Copying projects - high flexibility with many options

We now provide higher flexibility while copying a project. During a project copy , you can now choose to copy from the project or from a template or customize copy people, attachments, workflow, budget and approvals. For details, refer to the HCL Marketing Operations User's Guide > Chapter 5. Projects > Copying projects section.

Linked programs and projects can now be sorted under Plans and Programs

Plans and programs can now sort their linked programs or projects or subprojects.

Linked programs can now be sorted in the Plan summary tab.

Linked projects and request can now be sorted in the Program summary tab.

Importing approver steps as part of workflow import

Approver steps are now saved when saving a workflow as template or exporting a template.

The steps are restored when you import this template or workflow template.

This makes approval steps available when a workflow is created from the template branching feature.

User Selection Widget

A user widget is implemented now in all areas of our application, that is, in the custom tab, pop-up for selecting users, workflow spreadsheet, request review steps, approvals, and so on. You can now:
  • Filter user list by typing letters.
  • After that, highlight a user using the arrow key up or down and press the Enter key to select a user.
  • Users and teams are easily differentiable by an icon.
  • A light red colored flag now indicates if a user is Out of Office.
  • A mouse hover shows contact information.
  • Email and phones can be seen for each user in a Card that is displayed when the mouse stays 2 seconds over the user icon

Logging framework upgraded to log4j2

The logging framework has been upgraded from log4j to log4j2, allowing asynchronous logging, better performance when logging and more logging options. Make sure that the JVM parameter Dlog4j2.configurationFile is present. If not add them. For details, refer to the Installation and Upgrade guides: the chapter on Overview > Deploying Marketing Operations on Websphere, WebLogic, JBoss, Tomcat. Fast Upgrade Guide > Procedure: Fast upgrade Marketing Operations > Marketing Operations pre-upgrade. For Fast Upgrade post-upgrade configurations, refer to Fast Upgrade Guide > Procedure: Fast upgrade Marketing Operations > Marketing Operations post-upgrade > Marketing Operations Configuration changes.

Rest API with Swagger UI

Once the Application is up and running, the REST APIs are available for testing and utilization by launching the Swagger UI URL. Each API now has information and examples about the required and optional parameters for usage with a sample expected result. Refer to the HCL Marketing Operations Administrator's Guide > Chapter 21. HCL Marketing Operations REST API > Use Swagger User Interface as Rest API Client section for details.

Third party library upgrade for PDF to image conversion

The libraries used to convert PDF into images (for generating thumbnail and for markup) are upgraded to the latest version. This has improved rendering and performance and has also solved some memory usage issues. For details refer the ICEpdf release notes at http://www.icesoft.org/wiki/display/PDF/ICEpdf+6.3.1+Release+Notes.

Flowchart approval

In an Marketing Operations/Campaign integrated setup, you can now create a flowchart approval and attach a flowchart to it. When a flowchart is run, the following points are checked:
  1. If no approval exists for a particular flowchart, it should be executed successfully.
  2. If one or more approvals exist, the flowchart will be allowed to run only if all the approvals are approved and in completed state else it should not run.
Note:
  1. One flowchart can have several approvals.
  2. One flowchart approval can have only one flowchart.

User synchronization optimization

The synchronization algorithm is now optimized - so the duration of synchronization in case of users belonging to several groups is reduced.

Requester name is now available in requests notifications customization

You can now refer to the request owner in a notification message when you customize an alert on requests.