Known issues
This table contains known issues in HCL® Marketing Operations version 11.1.
| Issue | Issue ID | Description |
|---|---|---|
| Forms : The Single select attribute doesn't display the form as expected with URL attributes included in form rules. | HMA-283675 | When URL value is used in a single select attribute value, all attribute values would get displayed. |
| Delegation doesn't happen if the team member assigns tasks to himself. | HMA-283523 | When an OOO user tries to assign the task to himself, delegation fails. |
| The dependent task numbers are displayed twice in the alerts. | HMA-283450 | When task is delegated, alert is triggered and dependent task is displayed twice |
| Analysis tab does not get updated when delegated user is already approver of standalone approval | HMA-283160 | Analysis tab does not get updated when delegated user is already approver of standalone approval |
| Form Attribute selection is not highlighting the attribute | HMA-283029 | When user tries to edit the a grid attribute using IE11, the attribute is not highlighted as per the selection |
| Too many errors displayed while assigning team task to member | HMA-283013 | When a task is assigned to team and user tries to delegate it using the option under project list page, than same error is displayed multiple times. |
| Copying & Cloning the projects - should delegate for the independent tasks which are in ready to start state. | HMA-282791 | Copying & Cloning the projects - should delegate for the independent tasks which are in ready to start state. |
| Detailed alert is not displayed if task is marked as completed | HMA-282471 | When "Detailed workflow change notification" is checked in the Alerts subcription window and user tries to update the status,detailed alert is not displayed. |
| Approver status does not go into 'Waiting' state if delegation fails | HMA-282129 | When a delegation fails for a standalone approval, analysis tab is not getting updated |
| UMO 9.1.x Example Devkits API application doesn't compile/run clean out of the box without lots of manual intervention/change | HMA-281920 | UMO 9.1.x Example Devkits API application doesn't compile/run clean out of the box without lots of manual intervention/change |
| xml tag is displayed when user clicks on My active invoices or All active invoices for the first time | HMA-247042 | When we install a fresh Marketing operations, sometimes the Financial Invoice name is displayed with <xml> tag. |
| Multiple scroll bars are displayed on the Workflow tab. | Defect 244873 | Multiple scroll bars are displayed on the Workflow tab even if the user does not have to scroll to view the entire content in the window. |
| Marketing Operations settings appears twice in the menu. | Defect 268538 | After upgrading the Marketing Operations, 'Marketing Operations Settings' appears twice in the menu. |
| The Project menus are not seen in the Marketing Operations application user interface. | Defect 270652 | The Project menus are not seen in the Marketing Operations application user interface when the user clicks Clone this item and the Clone this project pop-up window opens. |
| Message is displayed multiple times in console mode installation while upgrading from version 10.0. | Defect 271642 | Fatal error observed in common installer logs .A "Please wait....." message is displayed multiple times in console mode installation . |
| After upgrading the Required field in the form rule is reset. | Defect 272141 | If you have used the required attributes feature in previous versions and have upgraded to version 10.1, the rules for required features are not retained in version 10.1. To make an attribute required, you must edit the attribute and select the Required option for the attribute. However, this makes the attribute a required attribute on all the forms that it is included in. |
| Error occurs when performing certain actions on setup integrated with Tivoli Access Manager. | N/A | When integrated with Tivoli Access Manager, under select circumstances, an "Incomplete Reply from server" error might occur when performing certain actions in the application (for example, configuring form attributes). |
| REST API support is not available for all APIs in V10. | N/A | REST API support is not available for all APIs. To see supported APIs in V10, see HCL Marketing Operations REST APIs. |
| NOT EXISTS produces duplicate results in DB2® v10.1. | N/A | In systems that use DB2 v10.1, the NOT EXISTS operator
produces duplicate results. Results can be incorrect for queries that include a NOT EXISTS
clause. As a workaround, you can set the DB2_ANTIJOIN registry parameter to
NO and restart the DB2 server. For
example, |
| Error on Return to Previous Page. | 1054 | An error results when a user with no security permissions clicks Return to Previous Page on the Dashboard. |
| An error occurs in the fill-down feature of the workflow if user selects localized user or team. | 71853 | In some non-English locales, on the workflow page, the cell fill-down feature does not save values if the users or teams have special characters in their names. Special characters include: "^," "%," and "&." |
| When zoom feature of the Calendar object is used, the view does not show the current Quarter and Month values. | 91722 | On the Calendar object, when a user zooms from the weekly view to a more granular timeline option, the correct span of weeks is not displayed. In Quarterly view, Quarter 1 is displayed on screen instead of the current quarter. In Monthly view, January is displayed for the Monthly view instead of the current month. |
| Process flow chart layout issue in workflow designer and project workflow. | 163452 | The process flow chart layout does not render correctly in Internet Explorer 10. |
| An approval with dependencies enforced can be canceled even if its dependent task is not yet finished. | 163730 | The user should receive an error and not be able to cancel the approval until the dependent task is finished. |
| Columns moved to Selected columns still display in Available Columns. | 163736 | After you add columns to Selected columns, the columns should not appear in Available Columns. |
| Marketing Operations does not inform the user what deactivation does to the project or request. | 166376 | Marketing Operations should include information or confirmation about what deactivation means to a project or request. |
| Incorrect icon on Marketing Operations mobile. | 171038 | The same icon displays for Marketing Operations forms, form tasks, and budget line items. |
| Export file name formatted incorrectly. | 174130 | The export file name is incorrectly formatted for programs and projects. Other tabs do not display. |
| The workflow process view does not show tasks in correct order. | 175909 | In a case when 3 tasks depend on 1 task, the dependency arrow is missing from user interface. This issue occurs only on Internet Explorer 10. This problem does not occur in Spreadsheet view. |
| The delete row and undo mix on workflow is distorting the tasks and its sequence. | 175966 | In the workflow edit mode, when you undo a bulk task delete operation, it does not work properly. To workaround this issue, click the cancel button on the workflow instead using undo. |
| Offers can display multiple times in certain cases in integrated Marketing Operations- Campaign systems. | 176049 | In certain cases, clicking search or remove in the TCS can cause duplicate copies of the offers in the Browse section |
| Budget version menu closes automatically in Chrome 37. | 176713 | If users have multiple budget versions and hover over the Mark this version active checkbox, the budget version menu collapses when using Chrome 50 or later. |
| During installation, uppercase database credentials cause errors. | 176872, 176873 | To work around this issue, enter database details for the host name and domain name in lower case characters. |
| The single URL feature for opening objects with all tabs in read only mode has a small number of cases in which the objects opened are either editable or displayed without the full set of tabs. | 172846, 172847, 172489, 172856 | The situations described include the links in the project’s hierarchy in an object opened by a single URL, a single URL link within the window opened by a single URL, single URLs pointing to assets or account objects, the analysis tab of a plan or program object clicked as a single URL, or an attachment tab. |
| Invalid values cause user interface distortion in the advanced search pop-up. | 177317 | Search result numbers display incorrectly when invalid values are present. The Advanced Search pop-up is distorted. |
| 5000 error occurs when saving more than one form with the same URL attribute to an asset template. | 177680 | This error does not affect plans. |
| User Folders incorrectly displays "None". | N/A | User Folders displays a non-existent folder labeled "None." You can ignore this entry. |
| A saved form is not editable in a Safari browser when users drag the attribute element on the form palate, and immediately after try to click any button. | 220089 | To avoid this issue, after dragging the attribute element on form palate, if the user clicks somewhere else in form editor palate before they click any button, and then click Save and Exit, Save Changes, Preview, or Cancel, users can edit the form. |
| In a Safari browser, when you click Download Original in the markup window, the file is saved successfully on disk. However, it opens a blank tab window along with every download. This is a Safari browser issue. | 224272 | To avoid this issue you can try to hold the Option key and click Download Original to download without opening new blank tab. You can also right click Download Original to open a context pop-up menu. Click Save Image As... to save the file to the desired location. It does not open a new tab. |
| XML tags are displayed in the Active Plans window. | 235781 | XML tags are displayed in the Active Plans window when a user clicks Operations > Plans for the first time after installation. |
| Marketing Operations offers cannot be associated with eMessage assets from Marketing Operations. | N/A | After you create an offer inMarketing Operations and publish it to Campaign, the offer can only be looked up and related to the asset ineMessage. You cannot associate offers with eMessage from Marketing Operations. |
| DOC: JBOSS: Warning "Failed to define class com.sun.jersey.api.json.JSONWithPadding in Module "deployment.Campaign.war:main" | 287668 | The error is displayed on JBOSS console - though it does not have any impact. |
| DOC: Error running flowchart with HCL Security Access Manager (ISAM) environment | 290791 | User will not be able to run flow chart attached to flow chart approval in HCL Security Access Manager (ISAM) environment if Campaign and Marketing Operations integration is enabled. |
| The non-existing users get imported for approval rules for the attributes. | HMA-289745 | While importing a workflow template or a project template, the non-existing users in the form rules are imported for the User type attributes. |
| User is able to create and link flowchart approval on a MO_CAMP Integration off setup | HMA-289433 | When UMO_ Campaign integration is OFF on the setup, user can still create a flowchart approval and link it to an existing flowcharts. |
| Plan Users cannot approve flowchart approval | HMA-289394 | Users having Plan User role cannot approve flowchart approval assigned to them. |
| ISAM: getting HTTP communication error when running flowchart linked to flow chart approval | HMA-290791 | Flowchart run throws error when configured with flowchart approval and ISAM. |
| For single select grid attribute, system discards values after saving when it has special characters | HMA-290456 | If project instance has form with grid attribute - single select type, system discards values after save when grid attribute has some special characters |