Configuring multiple Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM SPSS Modeler Advantage Enterprise Marketing Management Edition runtime servers

You can install multiple runtime servers in your environment and organize the servers into server groups. The Interact runtime servers enable the design time environment to complete test runs of interactive flowcharts.

About this task

When you install multiple Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM® SPSS® Modeler Advantage Enterprise Marketing Management Edition runtime servers, you must remove network connectivity for the Interact runtime computer before you run the installer. Removing the network connectivity ensures that additional Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM SPSS Modeler Advantage Enterprise Marketing Management Edition runtime server installations do not overwrite the Marketing Platform configuration.

After you install all instances of the Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM SPSS Modeler Advantage Enterprise Marketing Management Edition runtime server, restart Marketing Platform.

If possible, you must configure your server groups to work with a load balancer with persistent (sticky) sessions enabled. Alternatively, you can use a method of selecting runtime servers from a server group when you work with the Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM SPSS Modeler Advantage Enterprise Marketing Management Edition API.

If you cannot use a load balancer with persistent (sticky) sessions, you can configure the runtime servers in a server group to use a multicast address for sharing cache data. All the servers must comprise a single server group.

Note: If you use a distributed cache, you must enable multicast to work between all members of a server group.

To enable a distributed cache, configure the following configuration properties under the Affinium|interact|cacheManagement|Cache Managers|EHCache|Parameter Data category:

  • cacheType - set to Distributed.
  • multicastIPAddress - define the IP address that all the Interact servers for the server group use for listening. The IP address must be unique across your server groups.
  • multicastPort - define the port that all the Interact servers use for listening.
Note: When you uninstall an Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM SPSS Modeler Advantage Enterprise Marketing Management Edition server from a server group, make sure that you do not accidentally remove all IBM EMM configuration.