Viewing the interaction strategy tab
Whenever a campaign has one or more interaction strategy tabs that are associated with it, you can view each tab to see the current, detailed settings and deployment status of the interaction strategy, and you can also mark the interaction strategy for deployment without entering edit mode. This section describes the information that you can see while in view-only mode.
Interactive channel information
The For the interactive channel field displays the interactive channel with which this interaction strategy tab is associated. Click the name of the interactive channel to go directly to the Summary tab of the associated interactive channel.
Quick search information
Quick search functionality is enabled for zones, segments and offers tree on the Interactive Strategy tab. Additionally, advanced filter functionality is enabled for the zones.
Deployment information
There are two fields on the interaction strategy tab that provide you with deployment information:
- Deployment status. The Deployment status button indicates the current status of the interaction strategy tab, such as Not Yet Deployed, Deployed, the last deployment date, last undeployment date, and so on.
- Deployment action. Click the deployment action button to specify
an action to take with this interaction strategy, depending on its
current state. The choices include:
- Mark for deployment. If the status is "Not Yet Deployed," you can click this button to mark the interaction strategy for deployment.
- Mark for undeployment. If the status is "Deployed," you can click this button to mark the interaction strategy for undeployment.
- Cancel deployment request. If you have clicked Mark for deployment, you can undo that request by clicking this button.
- Cancel undeployment request. If you have clicked Mark for undeployment, you can undo that request by clicking this button.
Viewing the treatment rules
The interaction strategy tab contains a complete list of the treatment rules available for the strategy. You can use this list to view treatment rules in the following ways:
| Viewing option | Description |
|---|---|
| View by menu | Allows you to view the list of treatment rules grouped by segment (along with the zones, offers, and other options for that segment), or grouped by zone (along with the segments, offers, and other options for that zone). |
Cell Self-Learning Settings icon ( ) |
Click this icon to see a read-only view of the self-learning settings for that segment. This icon is available in view-only mode only when you are viewing by segment. |
View Interactive Cell Performance report icon ( ) |
Click this icon to see the Interactive Cell Performance by Offer report for that segment. |
| Filtering columns to omit specific values | By default, the table shows all values for the specific segments or zones. If
a column heading is accompanied by the filter icon ( ), you can click the icon to select only the specific items of that type you want to
display. See Filtering tables in HCL products for more information about using
column filters. |
| View-only treatment rule settings | For all other treatment rule information, including Enabled, Marketers score, Advanced options, and Offer attributes, you can view the information (or click the icons to view additional information) just as you can when you are creating treatment rules, with the restriction that all information is view-only and cannot be changed. |