Creating an interaction strategy tab

You can create an interaction strategy tab while creating a campaign or while viewing the Summary tab of an existing campaign.

Before you begin

You must create an interactive channel before creating interaction strategy tabs.

Procedure

  1. You can add an interaction strategy tab to a campaign in one of two ways:
    • When creating a campaign, click Save and add interaction strategy.
    • When viewing the Summary tab of an existing campaign, click the Add interaction strategy icon.

    The new interaction strategy page is displayed.

  2. Enter a Name and Description for the interaction strategy tab.
  3. Select the Interactive channel for the interaction strategy tab.
  4. Click Save and create treatment rules.
    Clicking Save and create treatment rules places you in the interactive strategy in edit mode, where you can make and save changes. See Adding or modifying a treatment rule for information about adding and modifying treatment rules.
  5. Click Save and exit when you are finished creating treatment rules, or click Cancel to exit interactive strategy edit mode and return to the view-only interaction strategy tab.

Results

You can edit the name and description of the interaction strategy tab later by clicking the Edit properties icon. You cannot change the interactive channel with which the interactive strategy is associated.

You can modify an interaction strategy tab later by clicking the Edit strategy icon.

You can delete an interaction strategy by clicking the Delete interaction strategy icon. Whether you can delete the interaction strategy depends on the deployment status of the interactive channel that is associated with this interaction strategy tab.