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HCL Interact User Guide
HCL® Interact is an interactive engine that targets personalized offers to visitors of inbound marketing channels. You can configure Interact to be behavioral, strictly event-based, situational, strategic, and so on. Interact is a module within the HCL Marketing Software suite of tools.
Design environment
Designing the Interact configuration is a multi-step process that involves many people in your organization. You work with theInteract user interface, the Interact API, and Campaign flowcharts to configure your interactive marketing campaign.
Working with treatment rules
Treatment rules are the main guidelines that are used by Interact to present offers. The treatment rules are where you assign offers to smart segments by zone. You can also add a marketing score to each rule to add weight to the offer within the learning engine.
About deploying interaction strategy tabs
After you configure the interaction strategy tab, the next step is to mark the strategy tab for deployment. When you mark an interaction strategy tab for deployment, a notification is displayed on the interactive channel that is associated with this interaction strategy tab that it can be deployed to a runtime server group for testing or production.
To mark an interaction strategy tab for undeployment
If you no longer require the smart segments that are created by an interaction strategy tab, you can undeploy the strategy tab. This removes all references of the strategy tab from the runtime server. This option is available only if you previously deployed the interaction strategy tab.

Marking an interaction strategy tab for undeployment

If you no longer require the smart segments that are created by an interaction strategy tab, you can undeploy the strategy tab. This removes all references of the strategy tab from the runtime server. This option is available only if you previously deployed the interaction strategy tab.

Procedure

View the interaction strategy tab that you want to mark for undeployment.
Click Mark for undeployment.

Results

The interaction strategy tab is marked for undeployment. The data removal request is added to the list of items that are waiting to be deployed on the interactive channel summary tab. You cannot edit an interaction strategy tab that is marked for undeployment.

The next time that you deploy the interactive channel, all references to this interaction strategy tab are removed from the runtime servers.

If you click View deployment history, you can view the Interactive Channel Deployment History report if you have reports installed.