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HCL Interact User Guide
HCL® Interact is an interactive engine that targets personalized offers to visitors of inbound marketing channels. You can configure Interact to be behavioral, strictly event-based, situational, strategic, and so on. Interact is a module within the HCL Marketing Software suite of tools.
Design environment
Designing the Interact configuration is a multi-step process that involves many people in your organization. You work with theInteract user interface, the Interact API, and Campaign flowcharts to configure your interactive marketing campaign.
Working with treatment rules
Treatment rules are the main guidelines that are used by Interact to present offers. The treatment rules are where you assign offers to smart segments by zone. You can also add a marketing score to each rule to add weight to the offer within the learning engine.
About deploying interaction strategy tabs
After you configure the interaction strategy tab, the next step is to mark the strategy tab for deployment. When you mark an interaction strategy tab for deployment, a notification is displayed on the interactive channel that is associated with this interaction strategy tab that it can be deployed to a runtime server group for testing or production.
To cancel a deployment request
Use an interaction strategy tab to cancel a deployment request.

Canceling a deployment request

Use an interaction strategy tab to cancel a deployment request.

Procedure

View the interaction strategy tab for which you want to cancel deployment.
Click Cancel deployment request.

Results

The interaction strategy tab is no longer marked for deployment. The interaction strategy tab is removed from the list of items that are waiting to be deployed on the interactive channel summary tab. You can now edit the interaction strategy tab.

If you click View deployment history, you can view the Interactive Channel Deployment History report if you have reports installed.