System requirements and compatibility

HCL® Interact operates as part of the HCL Marketing Software suite of products.

You can upgrade to Interact 10.1 from Interact version 10.0.

If you are currently using version 9.1.1 or 9.1.2, you must first upgrade to version 10.0 and then upgrade to version 10.1.

For instructions, see the HCL Interact 10.1 Upgrade Guide.

Where to find complete system requirement and compatibility information

For a list of HCL product versions compatible with this product, see the HCL 10.1 Product Compatibility Matrix and any other product compatibility documents posted under Documentation on the HCL Support Portal website: (https://www.ibm.com/support/entry/portal/documentation).

For a list of third-party requirements for this product, see the HCL Marketing Software Recommended Software Environments and Minimum System Requirements available under Help > Product Documentation when you are logged in to Interact, as well as from the HCL Support Portal website: (https://www.ibm.com/support/entry/portal/documentation).