Known issues

The following table lists issues in Interact 10.1.

Issue Issue ID Description
Fatal error occurs for EAR deployment Defect 276955 A fatal error occurs during the creation of an EAR file for deployment and a message is added to the common installer logs. This message can be ignored. The EAR file is deployed successfully in spite of this error.

The following entry can be seen in the common installer logs.

Custom Action: com.unica.install.ia.custom.StrIndexAndPieces

Status: ERROR

Additional Notes: ERROR - Unexpected Fatal Error in Class: com.unica.install.ia.custom.StrIndexAndPieces.install()

Message is displayed multiple times in console mode installation while upgrading from version 10.0. 271642 A "Please wait....." message is displayed multiple times in console mode installation while upgrading from version 10.0.
You cannot export a PDF with a new mapped table in the snapshot process box for any locale but English. 11682 You should be able to export a PDF in the Fields to Snapshot list on the Snapshots tab with a new mapped table. However, the PDF is not visible nor available for export for any locale but English.
When users try to add a large expression in the Interact Strategy Offer attributes and try to deploy to Interact, an error is thrown in the logsORA-12899: value too large for column. "CAMP911"."UACI_ RULEOFFERATTR OVERRIDE". "EXPRESSION" RTC 204413 System administrators must manually increase the size of the EXPRESSION field in UACI_RULEOFFERATTROVERRIDE and restart the server to correct this error.
For upgrades from version 9.1. or earlier, you must reconfigure your session timeoutinsec. RTC 207011 If you upgrade from version 9.1 or earlier, you must configure the timeoutinsec property for your session. It configuration property was previously found under Interact | sessionManagement. It is now found under Interact | cacheManagement | caches | InteractCache.
When you remap a dimension table the table name reverts back to the default table name PMR 230768, DEF 232128 When you remap a dimension table the table name reverts back to the default table name and the Key check mark gets removed.
Suppression rule attribute value = [auto] for related offers does not work as expected in cross-session response tracking. RTC91765 In cases where an offer is being suppressed using a dynamic attribute value (attribute value = [auto]) and cross-session response tracking is used, the offer may not be suppressed as expected.

To work around this issue, use an attribute value other than [auto]. This issue may be addressed in a future release.