New features and changes in version 10.1

HCL® Interact 10.1 includes the following new features.

Reset criteria for event patterns

You can now specify the reset criteria for event patterns which is used to reset a pattern after a visitor starts a session.

When the event pattern is reset, the status is set to False and all counters are set to zero. The reset criteria is applicable only when the event pattern is active and the event pattern status is not set to True.

Use the Reset criteria tab in the Add event pattern window to specify the reset criteria. You can set only one criteria at a time.

Setting the Reset criteria is optional. By default, the Reset criteria is set as None.

Upgrading: If you are upgrading from a version prior to v10.1, the reset criteria for all event patterns is set to None by default.

Note: Event pattern reset criteria does not work with Advanced Event Patterns.