Apache HttpClient error during Streams synchronization
Symptoms: When you synchronize Streams by clicking Synchronize with changed Streams configuration on the page, you see a popup that states "org.apache.commons.httpclient.HttpClient incompatible with org.apache.commons.httpclient.HttpClient"
Causes: One or both of the Marketing Platform and Opportunity Detect deployments are not configured properly in the web application server.
Resolution:
- Stop the following services:
- StreamsRCS
- RealTimeConnector
- InteractService
- In WebSphere, stop your Marketing Platform and Opportunity Detect deployments.
- Follow the instructions in the HCL
Opportunity Detect and Interact Advanced Patterns Installation Guide to set Class loading and update detection and Manage
Modules properties for both Marketing Platformand Opportunity Detect.
See Chapter 6: Deploying Opportunity Detect.
- In WebSphere, restart your Marketing Platform and Opportunity Detect deployments.
- Restart the StreamsRCS, RealTimeConnector, and InteractService.