New features and changes in HCL Opportunity Detect 9.1.2

Enhanced real time operation

Opportunity Detect can now accept transaction input in real time, via either a message queue or a web service. This enables the detection of customer behavior as soon as it can be channelled into the application. Opportunity Detect can send real-time output over either a message queue or a web servelet. Supported message queues are HCL MQ and Active MQ.

The output can be used in various ways to produce behavior-based offers and communications.

• For near real time response, output can be passed to a table for HCL Campaign.
• For real time response, output can be sent to a message queue for HCL Interact.

Lookup table support

You can now include lookup tables as a data source in your trigger systems.

Lookup tables enable you to store thresholds, trigger parameters, transaction code categories, and other values in external tables, and use these values in your detection logic.

Select component enhancements

• Select components can now use data from another Select component as well as from a Container component or lookup tables.
• The Is member of function is now supported for Select components.

  The IsMemberOf (IMO) function provides an efficient method for identifying and acting on large quantities of lookup table data to determine which records contain a specified value. The IMO compares a single value with a single field in each row contained in a Select component.

Usability enhancements

• Component editors have been modified to improve usability.
• The component list filter has been enhanced as follows.
  • You can now create a filter based on multiple component types (for example, Action, Simple, Select) and component name criteria.
  • You can name and save custom filters that you create.

    Custom filters are stored in a cookie and are available as long as you do not delete the cookie. Pre-defined Show relationships filters (show ancestors or descendants) are not saved to the cookie and are not available after you navigate away from the workspace in which it was created.

  • Filters that you mark as global are available to all workspaces.

    Non global filters are available only in the workspace in which they were created.

• The workspace list has been enhanced as follows.
  • When you create a new workspace, the newly created workspace is selected in the list.
  • When you save a new workspace or modify the name of an existing one, it is inserted alphabetically in the list.
  • When you refresh the workspace list, the list is refreshed in alphabetical order.
  • When you first open the Workspace Manager, the Most Recent folder lists the five most recently viewed workspaces in descending order. During a session, all of the workspaces you view during that session are listed.
  • When the Workspace Manager page loads, the last workspace you were working in is automatically loaded.

Performance improvements

Dramatically increased performance was demonstrated by using a combination of high speed storage solutions in combination with table partitioning strategies.

See the topic "Partitioning the State History table for better performance" in the HCLOpportunity Detect 9.1.2 Installation Guide for more information. For additional guidance, contact HCL Services.

Where to find complete system requirement and compatibility information

For a list of HCL® EMM product versions compatible with this product and a list of third-party requirements for this product, see the Recommended Software Environments and Minimum System Requirements document at http://doc.unica.com/.

HCL Knowledge Center

All product documentation is now available in the HCL Knowledge Center at:

http://www.ibm.com/support/knowledgecenter/

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