Home
Administrator Guides
Startup and Administrator Guide
Configurations for Unica Deliver
The Unica Platform provides various configuration properties to modify the behavior and appearance of Deliver. Some configuration properties are set during installation. You can change configuration properties at any time.
Configuring access to additional mailing execution history
You can request that Unica provide additional data for mailing execution history. Access to additional mailing execution history data is available by request from Unica and by updating the Deliver configuration. Data for mailing execution history is recorded your local Deliver system tables in the UACE_ExecHistory table to describe completed mailing runs.

Administrator Guides
- Startup and Administrator Guide
  - Hosted messaging using Campaign and Deliver
    When Unica Campaign is integrated with Unica Deliver, you can use Deliver to conduct highly personalized digital marketing campaigns.
  - Configuring the local HCL Unica environment for Deliver
  - Connecting to hosted email services
    To access message services provided by Unica, you must configure a connection between the local HCL Unica installation and HCL Unica.
  - Working with the Response and Contact Tracker
    The Response and Contact Tracker (RCT) is installed in your local environment and communicates with HCL Unica hosted services to retrieve and process data for email contacts, email delivery, and recipient responses, such as link clicks and opens. The RCT must be running in order to retrieve link tracking and email delivery notification data from HCL Unica hosted services .
  - Testing the Deliver installation
    To ensure access to all hosted email features, test the configurations and connections for your Campaign and Deliver installations after you enable Deliver, expand your Deliver installation, or upgrade the Campaign installation.
  - Configurations for Unica Deliver
    The Unica Platform provides various configuration properties to modify the behavior and appearance of Deliver. Some configuration properties are set during installation. You can change configuration properties at any time.
    - Configuring access to additional mailing execution history
      You can request that Unica provide additional data for mailing execution history. Access to additional mailing execution history data is available by request from Unica and by updating the Deliver configuration. Data for mailing execution history is recorded your local Deliver system tables in the UACE_ExecHistory table to describe completed mailing runs.
    - Support for Campaign offer integration
      Unica Deliver supports adding offers that are configured in Campaign to personalized email created in Deliver .
    - Configuring support for dimension tables
      To support certain features that are provided by advanced scripts for email., the oltDimTableSupport configuration property must be set to True.
    - Configuring access to local Deliver system tables
      Deliver components must be able to access the Deliver system tables in the Campaign schema. You must create and configure a system user that can access the system tables automatically. The system user that was configured during the installation of Campaign already has the necessary access to the Campaign schema.
    - Unica Deliver configuration properties
      You access Deliver configuration properties from the Settings menu in the Platform Properties for configuring Deliver are contained in the Campaign and Deliver configuration categories.
  - Utilities for Deliver
    Deliver provides several scripts that you use to administer Deliver functions.
  - About troubleshooting Deliver
    Unica Deliver provides various tools and techniques that you can use to investigate issues related to your Campaign and Deliver installations.
  - Managing user access to mailing features
    Campaign and Deliver use roles and permissions provided by the Unica Platform to control user access to messaging features in Deliver and Campaign. You must have permissions in Unica Platform and Campaign to make the required changes. You must also be familiar with how to configure roles and permissions in the Platform and how to define security policies for Campaign.
  - Technote (troubleshooting)
  - Deliver channel vendor account configuration
- Transactional Message Administrator Guide

Configuring access to additional mailing execution history

You can request that Unica provide additional data for mailing execution history. Access to additional mailing execution history data is available by request from Unica and by updating the Deliver configuration. Data for mailing execution history is recorded your local Deliver system tables in the UACE_ExecHistory table to describe completed mailing runs.

Before you begin

To download additional mailing run data, you must update the configuration property enableExecutionHistoryDataTracking. By default, enableExecutionHistoryDataTracking is not exposed in the Deliver configuration properties.

You can display this configuration property in your local Deliver installation by running the switch_config_visibility.bat script, which is in the Deliver\tools directory. The following types of records are available in additional mailing execution history.

About this task

Message subject line
From address
User that updated the mailing
Document description
Mailing save date

Procedure

Request access to additional mailing execution history data. To request access, contact your Unica Deliver Services team via HCL technical support.
Update the Deliver configuration. Configure the following configuration property.

Affinium|deliver|partitions|partition1|responseContactTracker| enableExecutionHistoryDataTracking

Set enableExecutionHistoryDataTracking to True.
Verify that the table mapping for UACE_ExecHistory is correct.

What to do next

You can query the Deliver system tables to retrieve mailing run information from the UACE_ExecHistory table.

For more information about the Deliver system tables, see the Unica Deliver System Tables and Data Dictionary.

Rate this topic

5 stars 4 stars 3 stars 2 stars 1 star

Comment on this topic.

By clicking this box, you acknowledge that you are NOT a U.S. Federal Government employee or agency, nor are you submitting information with respect to or on behalf of one. HCL provides software and services to U.S. Federal Government customers through its partners immixGroup, Inc. Contact this team at https://hcltechsw.com/resources/us-government-contact. Do not include any personal data in this Comment box.