Removing the Response and Contact Tracker service
If you have installed the Response and Contact Tracker (RCT) as a service, the RCT restarts each time you restart the system where you installed the RCT. To prevent the RCT from restarting automatically, you must remove the Response and Contact Tracker (RCT) service.
Procedure
To remove the RCT as a service, run the MKService_rct script with the
-remove option.
From a Windows™ command line, in your HCL Unica home directory, run Deliver\bin\MKService_rct.bat -remove.
In UNIX™ or Linux™, in your HCL Unica home directory, run Deliver/bin/MKService_rct.sh -remove.
What to do next
For more information about this script, see The MKService_rct script