HCL Campaign documentation roadmap

HCL® Campaign provides documentation and help for users, administrators, and developers.

Table 1. Get up and running
Task Documentation

Find out about new features, known issues, and limitations

 IBM Campaign Release Notes

Learn about the structure of the Campaign system tables

 IBM Campaign System Tables and Data Dictionary

Install or upgrade Campaign

One of the following guides:

Implement the HCL Cognos® reports provided with Campaign

IBM Marketing Software Reports Installation and Configuration Guide
Table 2. Configure and use Campaign
Task Documentation
  • Adjust configuration and security settings
  • Prepare Campaign for users
  • Run utilities and perform maintenance
  • Learn about integrations

IBM Campaign Administrator's Guide
  • Create and deploy marketing campaigns
  • Analyze campaign results

IBM Campaign User's Guide
Improve flowchart performance

IBM Campaign Tuning Guide

Use Campaign functions

IBM Macros for IBM Marketing Software
Table 3. Integrate Campaign with other IBM products
Task Documentation
Integrate with HCL Engage

IBM Campaign and Engage Integration Guide for IBM Marketing Cloud
Integrate with HCL Journey Designer http://www.ibm.com/support/knowledgecenter/SSER4E/JourneyDesigner/kc_welcome_journeydesigner.dita?lang=en

Integrate with HCL Digital Analytics

HCL Campaign Administrator's Guide: How to configure the integration.

HCL Campaign User's Guide: Targeting IBM Digital Analytics segments in campaigns.

Integrate with HCL Marketing Operations

IBM Marketing Operations and IBM Campaign Integration Guide

Integrate with HCL Opportunity Detect

HCL Campaign Administrator's Guide: How to configure the integration.

HCL Opportunity Detect Administrator's Guide and HCL Opportunity Detect User's Guide: How to administer and use the product.

Integrate with HCL eMessage

HCL Campaign Installation and Upgrade guides: How to install and prepare eMessage components in the local environment.

HCL eMessage Startup and Administrator's Guide: How to connect to the hosted messaging resources.

HCL Campaign Administrator's Guide: How to configure offer integration.

Integrate with IBM® SPSS® Modeler Advantage Enterprise Marketing Management Edition

 HCL Campaign and IBM SPSS Modeler Advantage Enterprise Marketing Management Edition Integration Guide

Integrate with IBM WeatherFX.

 You can integrate WeatherFX with IBM Campaign so that you can pull weather events into your marketing campaigns. Campaign version 9 and version 10 users can integrate with WeatherFX by using the UBX toolkit. For more information, see https://www.ibm.com/support/knowledgecenter/SSWU4L/Integrations/imc_Integrations/Weather_FX_for_IBM_Marketing_Cloud.html.
Note: Additional integrations may be available that are not listed in this table. See Product tools and utilities for IBM Campaign. Also see IBM Solution Engineering Projects.
Table 4. Develop for Campaign
Task Documentation

Use the REST API

See the IBM Campaign REST API

Use the SOAP API

Develop Java™ plug-ins or command-line executables to add validation to Campaign
Table 5. Get help
Task Instructions
Use the IBM Knowledge Center Go to http://www.ibm.com/support/knowledgecenter/SSCVKV/product_welcome_kc_campaign.dita
Open online help
When using the HCL Campaign application:
  1. Choose Help > Help for this page to open a context-sensitive help topic.
  2. Click the Show navigation icon in the help window to display the full help.

You must have web access to view context-sensitive online help. Contact HCL Support for more information about accessing and installing HCL Knowledge Center locally for offline documentation.
Get PDFs
When using the HCL Campaign application:
  • Choose Help > Product documentation to access Campaign PDFs.
  • Choose Help > All HCL Marketing Software documentation to access all product PDFs.
  • Click the links for PDFs during the installation process.
Get support Go to http://www.ibm.com/ and click Support & downloads to access the HCL Support Portal.