Use these topics to help troubleshoot performance and other issues.
Performance depends on many factors, including your database and web server configuration, network connectivity, and HCL® Campaign and HCL Marketing Platform configuration.
These topics explain how to use the Campaign log files for troubleshooting.
These topics provide troubleshooting information about Campaign configuration and integration.
Refer to this section for assistance in troubleshooting issues with configuring Campaign for use with non-ASCII data or non-United States locales.
Refer to this section for assistance in troubleshooting database issues for HCL® Campaign system tables and user tables (data sources).
Refer to this section for assistance in troubleshooting issues with the Campaign utilities.
Refer to this section for assistance in troubleshooting issues relating to application access and user permissions.
Refer to this section for assistance in troubleshooting issues with using the Campaign interface.
Refer to this section for assistance in troubleshooting issues with Campaign processes and flowcharts.
Refer to this section for assistance in troubleshooting issues with cell management, including target cell spreadsheets, cell codes, and cell code formats.
Refer to this section for assistance in troubleshooting issues with contact history and response tracking in Campaign.
Refer to this section for assistance in troubleshooting issues with stored objects, including derived fields, user variables, custom macros, and templates.
Refer to this section for assistance in troubleshooting issues with customizing campaigns.
Refer to this section for assistance in troubleshooting issues with installing and upgrading Campaign.
Refer to this section for assistance in troubleshooting issues with migrating and re-migrating data to Campaign from pre-7.x versions of Affinium Campaign.