You can add an attribute in the parameterized section of an existing offer. Adding an
attribute to any existing offer breaks its association with the template and turns the offer
from custom template-based offer to offer without a template.
About this task
After adding an attribute, when there is no longer an association between the offer
and the offer template, the offer will not appear in the search result for the
search queries based on template name.
If such modified offers are assigned to some flowchart process box or interactive
strategy, adding attributes to the offer will not automatically reflect in the
existing campaigns or deployed interactive strategies. This behavior is to avoid any
accidental changes in the live batch campaign or an interactive campaign. However,
you can decide whether to have the additional attributes by re-assigning the same
offer to the flowchart or by redeploying the interactive channel.
To add attributes to existing offers, complete the following steps:
Procedure
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From the Platform home page, select .
The All offers page appears.
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Select a folder or a sub-folder containing the offer.
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Hover the mouse pointer over a required offer and select . If you cannot find the required offer, use the Offer
global search feature to search for the offer.
The offer details page appears.
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Click + Add attributes.
The Add attributes panel opens.
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If you want to add Standard attributes, drag-and-drop the attributes from the
left panel to the parameterized attributes section. If you want to add Custom
attributes, click Custom and drag-and-drop the attributes
from the left panel to the parameterized attributes section.
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Click Next.
The Add values page appears.
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Provide the required values and click Add &
save.
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Click Save.
The success message appears. Perform steps
9 through
11 to save the edited offer as a template.
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Click .
The Metadata section of the Offer as a template
page appears.
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Ensure that you have provided the mandatory values and click
Next.
The Default values page appears.
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If required, modify the values or click Save.
The offer is saved as a template and will be available for use the next
time you create an offer.