Changing authentication configurations

This section describes how enabling or disabling TOTP for the Traveler server endpoint affects existing HCL Verse mobile clients.

Enabling TOTP for existing clients

An existing HCL Verse for Android client (that supports TOTP) that is already configured for Traveler can detect and switch to the TOTP authentication mode without requiring a reconfiguration and re-synchronization. An existing HCL Verse for iOS client (that supports TOTP) must be re-installed/re-configured to detect a TOTP-enabled endpoint.

Disabling TOTP with existing clients

If the TOTP configuration for HCL Traveler is disabled, existing HCL Verse mobile clients are not able to switch back to another authentication method. In this scenario, all clients need to be reconfigured.