Windows tablet limitations and restrictions

This topic describes known Windows RT and Windows Pro device restrictions and limitations with HCL Traveler.

Note: There are several versions of Windows devices that are no longer supported. For information on the supported Windows mobile devices, see the HCL Traveler system requirements.

General device issues

Table 1. General device issues
Problem Details
Device syncs all data if the server changes the version of Exchange ActiveSync currently being used. If the HCL Traveler server changes the Exchange ActiveSync version, Windows RT and Pro tablets will initiate a resync of all data. In HCL Traveler 9.0.0.1, the Exchange ActiveSync version has changed, therefore this problem may be seen after upgrading to 9.0.0.1. In addition, if a user is viewing the mail app during the upgrade, he or she may see the mail disappear and not refresh until after the restart of the mail application.

Mail

Table 2. Mail issues
Problem Details
Preventing the copying and forwarding of mail is not supported. Domino allows users to select Prevent copying as a Delivery Option before sending mail. However, Windows Tablet devices do not support this functionality. When mail tagged with Prevent copying is viewed on a Windows Tablet device, the body of the mail will be removed and replaced with the following text: This document is set to prohibit copying and duplicating. The content has been removed. Please user a Notes or iNotes client to access the content.

No syncing of Drafts or Deleted Items folders.

HCL Traveler for Windows RT devices does not support the syncing of Drafts or Deleted Items folders.

No Domino® encrypted mail support (view or send).

HCL Traveler for Windows RT and Tablet devices do not support Domino® encrypted mail (view or send).

No mail searching against content on the HCL Traveler server.

HCL Traveler for Windows RT devices does not support searching against mail content on the HCL Traveler server.

Replying or Forwarding mail does not update the replied to/forwarded designation in Notes®.

HCL Traveler for Windows RT devices will not update the replied to/forwarded designation in Notes®.

No ability to send mail to non-internet addresses, such as Domino® addresses.

HCL Traveler for Windows RT devices does not support sending mail to non-internet addresses, such as Domino® addresses. name@domain.com is valid, while name@domain is not. The address field must have at least one period in the domain name.

Mail addresses present in the body of received messages are not recognized.

Mail addresses in a message on a Windows RT device are neither highlighted nor clickable.

Document link icons are missing.

When a doc link is included in a mail message, the associated icon will not be present, and a missing image icon will show instead.

The response state of a mail message in the Notes® client is not updated when a message is replied to or forwarded from a Windows RT device.

The Windows RT client does not include a message identifier which is normally used to update the message response state. Therefore, the icons which are visible in the Notes® or iNotes® clients to indicate if the message has been replied to or forwarded are not updated when using a Windows RT device.

Calendar

Table 3. Calendar issues
Problem Details

Domino® event types display as the same color on the device, and there is no color delineation between different event types.

All Domino® event types created from the server show up as the same color on the device, and there will be no color delineation between different event types.

Attachments are missing from calendar events. The synchronization of calendar event attachments is not supported on Windows tablet devices at this time.

No ability to create Domino® anniversaries or meeting event types.

HCL Traveler on Windows tablet devices does not support the ability to create Domino® anniversaries or meeting event types from the device.

No meeting chair actions from the device.

HCL Traveler on Windows RT devices does not support meeting chair actions from the device.

Cannot propose a new time for a calendar invitation on the device.

HCL Traveler on Windows RT devices does not support the proposal of a new time for a calendar invitation on the device.

Out of office

Table 4. Out of office issues
Problem Details

The returning date in HCL Notes/iNotes is in the year 2050.

HCL Traveler uses 12/30/2050 as the theoretical end date for an indefinite out of office period. Out of office enabled on Windows Tablet devices will always be indefinite.

The out of office reply mail contains some text in the wrong language, or dates in the wrong format.

Windows Tablets do not include the locale in requests to HCL Traveler, so the default locale will be used to translate and format parts of the out of office reply mail.

Security

Table 5. Security issues
Problem Details

Device Wipe is not supported.

Windows tablet devices only allow an Application Wipe.

Autolock timeout period can not be changed to a higher value even after policy change.

Users cannot change the timeout period on the device.

When password requirement is turned on, the minimum requirement enforced by Windows RT is a length of 8 and a complexity of 3.

Your password length has to be a minimum of 8 characters, and it should include 3 of the 4 complexity groups: Capital letters, smaller case letters, numbers, and special characters.

Password length requirement cannot be greater than six characters.

Setting the password requirement to a value greater than six characters will cause the device to stop syncing.