Configuring firewalls and opening ports

If the IBM® Sametime® TURN Server and the Sametime Media Manager are separated from clients by firewalls, you must open ports in the firewalls to enable communications.

Before you begin

You only need to complete this task when there is direct UDP communication between intranet clients and the Sametime Video MCU server (with no network address translation).

About this task

Use the information in TURN Server ports to help you determine which ports need to be opened.

Procedure

  1. Set the DNS rules for intranet clients to ensure that they can resolve the TURN Server host name to "0.0.0.0".

    This optimizes the use of the TURN Server when a deployment includes a large number of clients that can directly access the Sametime Video MCU.

  2. Make sure that all extranet clients (including Internet users) can resolve the TURN Server host to the real IP address.