IBM® Sametime® consists of a variety of servers and clients, and can be deployed to suit many different environments. The deployment instructions are organized by feature set, beginning with the minimum components that are necessary to support instant messaging, and then expanding the deployment to include features such as audio and video support, and conferencing.
The IBM® Sametime® Connect client or Sametime Embedded Client has to be installed on users' computers to use instant messaging and meetings. This section explains how to install these clients.
The IBM® Sametime® Connect and Sametime Embedded clients install directly on the user's computer. You can configure preferences for installed clients before distributing them to users, and then push updates to them automatically.
Choose a type of Sametime® client and the operating system where you want to install it.
Install the Sametime® Connect stand-alone client.
The installation worksheets are organized according to feature area, such as instant messaging, audio video, and common components. Use the installation worksheets to record DNS-registered host names, database names, IP addresses, ports to open, credentials, and other information. The checklist contains sample tables already filled out, and blank tables for you to fill out.
Install an IBM® Sametime® fix by downloading packages and installing with the Update option.
Many IBM® Sametime® servers use common components to support either an individual server or a server cluster. Installation Manager and WebSphere® Network Deployment are required prerequisites for most Sametime servers. DB2® and Sametime System Console must be installed once for the deployment. IBM Load Balancer is used in a clustered environment. Follow the instructions for each type of deployment to determine which common components you need to install.
Instant messaging features are provided primarily by the IBM® Sametime® Community Server, which supports presence, text chats, and two-way phone calls.
Meeting features are provided primarily by the IBM® Sametime® Meeting Server, which creates online "meeting rooms" where users can present information and share applications. If you deploy the Sametime Media Manager, conferences can include audio and video features as well.
Audio and video features are provided primarily by the IBM® Sametime® Media Manager, which supports point-to-point and multipoint calls. The Sametime Media Manager uses standard audio and video codecs so that it works with products from other audio and video vendors.
SIP trunking allows IBM® Sametime® users to make SIP-based phone calls from their installed Sametime clients.
Deploy the First Party Call Control (FPCC) feature by configuring settings in the IBM® Sametime® Connect and Sametime Embedded client installation packages and then distributing the updated packages to users.
Clients in a local IBM® Sametime® community can communicate with users in other communities through the Sametime Gateway.
IBM® Sametime® instant messaging is available from web browsers, and offers a more limited set of features.
This section describes how to configure IBM® Sametime® clients.
Customize installation packages before deploying clients if you want default installations to include extra features or preferences. Examples of extra features are those included with IBM® Sametime®, such as Microsoft™ Office Integration and custom features developed with the Sametime Software Development Kit.
Users can install the Sametime® Connect client on Microsoft® Windows®.
Users can install the Sametime® Connect client from the client CD or downloaded image on a Mac OS X client.
The Live Update feature enables the Sametime® Connect client to automatically receive updates.
Install the IBM® Sametime® Embedded Client to a Notes® client.
Install the IBM® Sametime® client on your Citrix XenApp servers as you would any other application. The Sametime client can be published as an application or you can choose to publish the desktop.
Configure an update site to distribute optional features and updates to clients.
The Apple iOS client is distributed through the Apple App Store. The Android client is no longer available for download from the IBM® Sametime® Proxy Server. Customers with users who are unable to access the Google Play Store should contact IBM Support to request that a build be provided to them directly.
You can provide failover and load balancing in your deployment by creating a cluster of multiple IBM® Sametime® servers of the same type. All Sametime servers can be clustered except for the Sametime System Console, and the Video MCU and TURN Server components of the Sametime Media Manager.
Ensure the security of your IBM® Sametime® deployment by deploying servers in the extranet. Deploying Sametime servers in the extranet allows external clients to access Sametime features without directly connecting to servers deployed in your intranet.
Expand the range of features in your IBM® Sametime® deployment by integrating with other products.