Installing the Sametime Connect client on Windows

Users can install the Sametime® Connect client on Microsoft® Windows®.

Before you begin

If the installation has been customized to install Microsoft Office Integration features, you must ensure that no Office or Outlook processes are running at the time of the install. For more information, see the IBM® Tech NoteSametime Connect Client steps for installing Microsoft Office Integration client patches.

About this task

Follow these steps to install the Sametime Connect client on a Windows client.

Procedure

1. If the Sametime Connect client is running, shut it down before attempting to install the newer version.
2. Important: Make a back-up copy of the directory where the earlier version of the client is installed, in case you need to revert to it.
3. Download the client installation kit.
4. Navigate to the root of the downloaded installation kit.
5. Start the installation process by completing one of the following steps:
   • If you are using the setup.exe file, double-click setup.exe to begin the installation.
   • If you are using the .msi file, enter the following command:

     msiexec /i setup.msi /Lv install.log

6. Enter the required information when prompted.
7. When the installation completes, start the Sametime Connect client; by default Sametime Connect is installed to C:\Program Files (x86)\IBM\Sametime Connect.