Configuring the sent-by host name for the SIP proxy server

Create a custom property that specifies the proxy server's fully qualified host name as the "sent by" value.

About this task

By default, SIP messages use the sending server's IP address as the "sent by" value. If the sending server is behind a firewall or is managed by a load balancer or a network address translator, the IP address will not be directly reachable. You can work around the problem by creating a custom property for every IBM® WebSphere® SIP proxy server in the cluster and specifying the server's fully qualified host name.

Procedure

Complete the following steps on every WebSphere SIP proxy server in the cluster.
  1. On the SIP proxy server, log in to the Integrated Solutions Console as the WebSphere administrator.
  2. In the navigation list, click Servers > WebSphere application servers > server_name.
  3. In the Container Settings section of the Configuration page, click SIP Container Settings > SIP Container > Custom properties.
  4. Create a new custom property with the following settings:
    • Name: com.ibm.ws.sip.sent.by.host
    • Value: FQDN_of_Gateway_server
  5. Save the new property.