This section provides information on troubleshooting and supporting Sametime environments.
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HCL Sametime and HCL Sametime Premium 12.0.1 provide many new features, enhancements and fixes to servers and clients. Additional releases to version 12.0.1 also provides updates to the product.
This section describes the system requirements and server configurations needed for HCL Sametime and HCL Sametime Premium.
This section provides information on installing the servers for Sametime and Sametime Premium.
This section provides information on configuring the HCL Sametime server. Configuration tasks are dependent on the deployment environment.
This section provides information on securing your HCL Sametime environments.
This section provides information on administering on Sametime environments.
HCL support is available to provide technical assistance with obtaining a solution to problems with Sametime.
Logs track pod events. You can gather a log for a specific pod and container within a pod or for all pods.
A pod is a group of one or more containers that share storage and network resources.
Use this information on troubleshooting and logging tools to diagnose and resolve problems affecting the HCL Sametime clients.
If business cards are not displaying user information as expected, first check the server configuration, then the client, and finally, the business cards themselves.
In the event that Sametime must be removed, follow the procedure for the platform that Sametime is installed on.
This section provides information on migrating data from an earlier release to Sametime 12.