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HCL Sametime® Administration Guide 12.0.1
Administering
This section provides information on administering on Sametime environments.
Using the Sametime Database Utility
When you update contact information in the directory, you must run the Sametime database utility in order to synchronize the information with that of the Community server database.
Deleting user IDs

HCL Sametime® Administration Guide 12.0.1
- Accessibility features for Sametime
  Accessibility features help users who have a disability, such as restricted mobility or limited vision, use information technology products successfully. HCL® strives to provide products with usable access for everyone.
- What's new
  HCL Sametime and HCL Sametime Premium 12.0.1 provide many new features, enhancements and fixes to servers and clients. Additional releases to version 12.0.1 also provides updates to the product.
- Planning
  This section describes the system requirements and server configurations needed for HCL Sametime and HCL Sametime Premium.
- Installing
  This section provides information on installing the servers for Sametime and Sametime Premium.
- Configuring
  This section provides information on configuring the HCL Sametime server. Configuration tasks are dependent on the deployment environment.
- Securing
  This section provides information on securing your HCL Sametime environments.
- Administering
  This section provides information on administering on Sametime environments.
  - Managing Sametime clients
    This section provides information on managing Sametime clients.
  - Managing file transfer data
    As with meeting recordings and reports, files that are shared in the chat are stored in a Docker volume or a Kubernetes persistent volume. By default, you can download these files within 90 days.
  - Testing Sametime chat and meeting clients
    This article assumes that you have successfully installed and configured Sametime or Sametime Premium.
  - Starting and stopping the Sametime server
    Starting and stopping the Sametime server involves starting and stopping the Sametime services running in the container management system.
  - Starting and stopping MongoDB
  - Managing policies
    Sametime policies allow administrators to control user access to features.
  - Configuration files
    Configuration files maintain information used by the Sametime server for various reasons.
  - Enabling multi-tenancy
    Multi-tenancy allows multiple organizations to be part of the Sametime community. With multi-tenancy, Sametime users can chat, add users and groups to contact lists, and have awareness of users in their organization or in other organizations that are configured to be visible to them.
  - Using the Sametime Database Utility
    When you update contact information in the directory, you must run the Sametime database utility in order to synchronize the information with that of the Community server database.
  - MongoDB
    This section provides information relating to administering MongoDB.
  - Managing Sametime Meetings
    This topic explains the features you can enable or disable for meetings. Currently, the settings that you can change are global settings that apply to the entire server. User policies cannot control the settings.
- Troubleshooting
  This section provides information on troubleshooting and supporting Sametime environments.
- Uninstalling Sametime
  In the event that Sametime must be removed, follow the procedure for the platform that Sametime is installed on.
- Migrating and Upgrading
  This section provides information on migrating data from an earlier release to Sametime 12.
- Notices

Deleting user IDs

Before you begin

Stop the Sametime server prior to running the Sametime database utility. Refer to Starting and stopping the Sametime server for the steps.

About this task

To remove specified individual contact names from contact lists and privacy lists, follow these steps:

Procedure

Using a text editor, create a CSV file for only one type of change. You cannot mix name change types in the same CSV. Follow the syntax below. The file must be saved in UTF-8 format.
```
Delete
uid
```
For example,
```
DELETE
uid=John Deere,ou=sametime,dc=hcl,dc=com
uid=Marta Smith,ou=sametime,dc=hcl,dc=com
cn=portaladminid,o=example.com 
```
Copy the CSV file into an accessible read or writable location.
Edit the .env file used to contain the environment variables. Follow the syntax below.
```
MONGO_CONNECTION_URL=mongodb://sametimeUser:xxxxxxxx@192.168.1.1:27017/admin?authSource=admin&authMechanism=SCRAM-SHA-256&readPreference=primary&directConnection=true&ssl=false
DELETE_CSV=/data/test_id.csv
```
To delete the chat history of the affected IDs, add another line:
```
DEEP_DELETE=1
```
Note: When applicable, using the values indicated, add or insert a new line below the last line for every environment variable.
Run the command below manually on a stand-alone community server or on a server in a cluster which replicates the change throughout the cluster. The CSV file is mounted in the container for the application to access and process.
```
docker run -v <path-to-data-directory>:<path-to-data-directory>:rw --env-file default.env hclcr.io/st/sametime-db-utility
```

What to do next

Verify if the changes have been applied. For more information, refer to Sametime DB Utility reporting.

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