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HCL Sametime® Administration Guide 12.0.1
Administering
This section provides information on administering on Sametime environments.
Managing Sametime clients
This section provides information on managing Sametime clients.
Connecting the Sametime Connect client to the Sametime server
The Sametime Connect client uses Server Communities preferences to connect to the Sametime server for presence and chat features.
Choosing a method for connecting to the Sametime server
The Sametime Connect Client uses the connection method specified in Server Communities preferences. The global connection settings apply to all connections unless a specific server community uses an alternate connection method as defined on its Connection tab in the Preferences window.
Connecting the client through a direct connection over TCP/IP
When a user starts the Sametime Connect client with a Direct connection preference, the client connects to the Sametime server using a unique Sametime protocol over TCP/IP. By default, the server listens for this connection on port 1533. Use this preference when the connection does not need to occur through a proxy server, and the network does not block TCP/IP connections on the port used by the client.

HCL Sametime® Administration Guide 12.0.1
- Accessibility features for Sametime
  Accessibility features help users who have a disability, such as restricted mobility or limited vision, use information technology products successfully. HCL® strives to provide products with usable access for everyone.
- What's new
  HCL Sametime and HCL Sametime Premium 12.0.1 provide many new features, enhancements and fixes to servers and clients. Additional releases to version 12.0.1 also provides updates to the product.
- Planning
  This section describes the system requirements and server configurations needed for HCL Sametime and HCL Sametime Premium.
- Installing
  This section provides information on installing the servers for Sametime and Sametime Premium.
- Configuring
  This section provides information on configuring the HCL Sametime server. Configuration tasks are dependent on the deployment environment.
- Securing
  This section provides information on securing your HCL Sametime environments.
- Administering
  This section provides information on administering on Sametime environments.
  - Managing Sametime clients
    This section provides information on managing Sametime clients.
    - Sametime client configuration options
      There are several methods to customize the user experience for Sametime clients. This section covers Expeditor based clients that are capable of leveraging the Expeditor Managed Settings framework. These clients include the Sametime client for Windows or Mac, and the HCL Notes embedded Sametime client for Windows or Mac. This does not apply to the PWA, web or mobile clients.
    - Connecting the Sametime Connect client to the Sametime server
      The Sametime Connect client uses Server Communities preferences to connect to the Sametime server for presence and chat features.
      - Defining the host server and port for connecting to a Sametime server
        The Sametime Connect client uses the host and server community port preferences to determine the host name and port it should use when attempting a connection to the Sametime server.
      - Choosing a method for connecting to the Sametime server
        The Sametime Connect Client uses the connection method specified in Server Communities preferences. The global connection settings apply to all connections unless a specific server community uses an alternate connection method as defined on its Connection tab in the Preferences window.
        Connecting the client through a direct connection over TCP/IP
        When a user starts the Sametime Connect client with a Direct connection preference, the client connects to the Sametime server using a unique Sametime protocol over TCP/IP. By default, the server listens for this connection on port 1533. Use this preference when the connection does not need to occur through a proxy server, and the network does not block TCP/IP connections on the port used by the client.
        Connecting the client through a TLS connection
        When a user starts the Sametime Connect client with a Direct connection using TLS preference, the client connects to the Sametime server using the Transport Layer Security (TLS) protocol. Use this preference for clients that must connect through a FIPS proxy server.
        Connecting the client through a proxy connection
        When a user starts the Sametime Connect client with a Use proxy preference, the client connects to the Sametime server through a SOCKS, HTTP, or HTTPS proxy server.
      - Configuring alternate communities for clients
        Configuring alternate communities gives users more options for logging in from their Sametime Connect Client and Sametime Embedded Client for Notes. For example, you can have a default community that allows users to connect using a direct connection when they are in the office and you can add an alternate community that allows them to connect to the same community through a reverse proxy server connection from home.
  - Managing file transfer data
    As with meeting recordings and reports, files that are shared in the chat are stored in a Docker volume or a Kubernetes persistent volume. By default, you can download these files within 90 days.
  - Testing Sametime chat and meeting clients
    This article assumes that you have successfully installed and configured Sametime or Sametime Premium.
  - Starting and stopping the Sametime server
    Starting and stopping the Sametime server involves starting and stopping the Sametime services running in the container management system.
  - Starting and stopping MongoDB
  - Managing policies
    Sametime policies allow administrators to control user access to features.
  - Configuration files
    Configuration files maintain information used by the Sametime server for various reasons.
  - Enabling multi-tenancy
    Multi-tenancy allows multiple organizations to be part of the Sametime community. With multi-tenancy, Sametime users can chat, add users and groups to contact lists, and have awareness of users in their organization or in other organizations that are configured to be visible to them.
  - Using the Sametime Database utility
    The Sametime Database utility is used to synchronize the information with that of the Sametime server database.
  - MongoDB
    This section provides information relating to administering MongoDB.
  - Managing Sametime Meetings
    This topic explains the features you can enable or disable for meetings. Currently, the settings that you can change are global settings that apply to the entire server. User policies cannot control the settings.
- Troubleshooting
  This section provides information on troubleshooting and supporting Sametime environments.
- Uninstalling Sametime
  In the event that Sametime must be removed, follow the procedure for the platform that Sametime is installed on.
- Migrating and Upgrading
  This section provides information on migrating data from an earlier release to Sametime 12.
- Notices

Connecting the client through a direct connection over TCP/IP

When a user starts the Sametime Connect client with a Direct connection preference, the client connects to the Sametime server using a unique Sametime protocol over TCP/IP. By default, the server listens for this connection on port 1533. Use this preference when the connection does not need to occur through a proxy server, and the network does not block TCP/IP connections on the port used by the client.

Before you begin

A successful connection depends on these prerequisites.

The client's preferences for the server community must contain a valid host server and server community port for a TCP/IP connection.

The connection can fail if it passes through a proxy server or network that prevents direct TCP/IP Connections on the specified port.

About this task

Follow these steps to select the Direct connection method for the client.

Procedure

From the Sametime Connect client, select File > Preferences.
Do one of the following:
- To select this connection method for all server communities, select Server Communities. In the "Global connection settings" section, select Direct connection and select OK.
- To select this connection method for only one server community, select Server Communities, select the server community name, and open the Connection tab. Deselect Use global connection settings, then select Direct connection and select OK. Select OK to close the Preferences window.

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